Voice & Data Field Service / Installation Technicians

Job Description

Company Description

Telecom / LAN and POTS

Role Description

Voice & Data Field Service / Installation Technician. The role involves the installation, maintenance, and troubleshooting of voice and data systems. Technicians will handle cabling, repairs, and configurations as needed, ensuring systems operate efficiently. Effective communication with clients and providing exceptional customer service are key responsibilities. Technicians must maintain detailed records of the work they complete and report any issues promptly for resolution.

Qualifications

• Proficient in troubleshooting and diagnosing technical issues efficiently
• Proven communication skills and ability to explain technical solutions clearly
• Experience in cabling and familiarity with structured wiring, cabling systems
• Commitment to ensuring customer satisfaction and delivering excellent customer service
• Ability to work independently in a remote environment
• Previous experience in a similar role or technical field is an advantage
• Basic understanding of voice and data network syst