Job Description
Job Description
The Medical Biller Data Entry Clerk plays a vital role in maintaining accurate and confidential medical records while supporting smooth customer service and order processing. Reporting to the Customer Service Manager or Team Lead, this position involves data entry, inquiry resolution, and effective communication primarily through phone, email, and CRM systems. The role offers growth opportunities in handling electronic health records and medical terminology, collaborating within fast-paced healthcare teams, and requires occasional to frequent travel.
Responsibilities
- Enter and maintain accurate medical records and billing data
- Support customer inquiries and resolve complaints efficiently
- Process orders related to medical services and products
- Communicate effectively via phone, email, and CRM systems
- Collaborate with Customer Service and Data Management teams to ensure data integrity
- Manage confidentiality and comply with healthcare standards
- Apply strong problem-solving and time management skills
Preferred Qualifications
- Entry-level experience in medical data entry
- High school diploma or equivalent
- Familiarity with medical terminology and electronic health records (EHR)
- Experience with data entry and CRM software
- Strong attention to detail and confidentiality management