Job Description
Job DescriptionHealy Medical is a premier medical practice on the Upper East Side, led by Dr. Kirsten Healy of Weill Cornell/New York-Presbyterian. We deliver an exceptional, unhurried experience to a discerning patient population and we're looking for someone who takes that standard personally.
We're hiring a Front Desk Coordinator who thrives in a fast-paced, high-touch environment and brings genuine warmth and professionalism to every interaction.
What you'll do:• Be the first point of contact for patients — in person, by phone, and by email• Manage scheduling, appointments, and patient flow with precision• Handle confidential patient information with discretion• Coordinate with clinical staff to ensure seamless day-to-day operations• Anticipate needs before they're expressed
What we're looking for:• Bachelor's degree from an accredited four-year institution required• A people person - must genuinely enjoy interacting with people. This is a highly social position.• Customer service experience, hospitality, luxury retail, or a patient-facing role• The can do attitude - whatever, whenever• Polished, poised, and calm under pressure• Exceptional written and verbal communication• Tech-savvy and highly organized• NYC-based and available to work on-site in Manhattan five days a week
Why Healy Medical:• Intimate, collegial team environment• Monday–Friday 8:30AM to 6PM schedule• Highly competitive compensation and benefits for strong performers• The satisfaction of making a real difference in patients' lives every day
If you've worked in a hotel, luxury hospitality, upscale restaurant management, or a high-end client-facing role and are ready to bring those skills into patient care — we'd love to meet you.
Fondly, The Healy Medical Team