Job Description
Job Description
Manifest Solutions is currently seeking an Administrative Associate for a position in Pikeville, KY.
- Responsible for performing administrative support duties within the assigned area.
- Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.)
- Perform basic administrative duties, following well-defined, standard procedures;
- Prepare documents, reports, and spreadsheets, etc. as needed to support the business unit.
- Maintain files and calendars as needed.
- Utilize MACSS, Emerge, MRDM, Microsoft Outlook, Excel, Word, and PowerPoint as well as other department software/systems as needed.
- Assist with Meter Inventory.
- Provide support for Meter Services.
- Create and provide reports.
- Utilize Kentucky PSC guidelines for meter services.
- Listens to and understands written and verbal instruction, communicates effectively with co-workers and other employees and customers.
- Work effectively and productively with others; actively helps others with assignments as necessary to maintain department productivity.
- Answer customer questions
- Refer questions to others as needed.
- Actively learns the function of the department to assist customers more effectively
- Exhibits concern and sensitivity to others.
- Asks questions when unsure of how to handle an assignment and demonstrates ability and initiative to handle assignments beyond the routine.
Minimum Requirements:
- High school diploma or GED
- One year of administrative work experience.
- Demonstrated computer proficiency including the use of Microsoft Office Products.
- Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
- Displays good analytical and problem solving skills.