Job Description
Job Description
At Natasha Stearns: COUNTRY Financial, we’ve built a reputation for outstanding service, long-lasting client relationships, and a team culture that feels like family. We pride ourselves on being solution-driven, people-first, and committed to treating every customer and employee with the respect and care they deserve. This is an excellent opportunity to join a collaborative team where hands-on training and career development will help you grow both personally and professionally.
We are seeking a full-timeInsurance Client Services Specialistto join our high-performing and tight-knit team. In this in-office role, you will play a key part in supporting our clients and ensuring a smooth, personalized experience with every interaction.
- Hourly pay: $17–$20 based on experience with room to grow!
- 40 hours per week
- 401(k) with company match
- Paid time off (PTO)
- Supportive, flexible work environment
- Hands-on training and career development
If you’re ready to take the next step in your career and join a team that puts people first, apply today!
Responsibilities
- Deliver outstanding customer service by phone, email, and in person
- Schedule appointments and assist with client follow-ups
- Update policy information, answer billing questions, and submit claims
- Process policy changes accurately and efficiently
- Maintain organized client records and office presentation
- Support a positive and productive office atmosphere
Requirements
- Prior customer service experience preferred
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Comfortable learning insurance products and client management tools
- No license needed to start!
- We are looking for someone wanting a long-term CAREER with us!
Benefits
Paid Time Off (PTO)###Mon-Fri Schedule###Career Growth Opportunities###Evenings Off###Weekends Off