Hilton Hotel Front Office Manager

Job Description

Job Description

Elevate Your Career in hospitality: Seeking a Stellar Front Office Manager

Location: Hilton Hotel, Salt Lake City, Utah

Employment Type: Full-Time

We Offer:

• Hotel Room and Car Rental discounts around the world with not only Hilton, but all hotel brands including Marriott and IHG
• A vibrant work environment where your leadership can shine.
• Competitive salary with comprehensive benefits.
• Opportunities for professional growth and development within the world-renowned Marriott brand.

The Role: As the Front Office Manager, you will be the heartbeat of our hotel’s lobby, leading a team dedicated to providing outstanding guest experiences. Your mission is to ensure a seamless operation at the front desk, from check-in to check-out, making every guest feel valued and welcome.

Key Responsibilities:

• Manage and mentor the front office team to deliver impeccable customer service.
• Coordinate with various departments to ensure guest satisfaction.
• Handle guest inquiries and resolve issues with a proactive, positive approach.
• Oversee room bookings, reservations, and front office financial transactions.
• Implement and maintain Marriott’s high standards of quality and service.

Who You Are:

• A hospitality enthusiast with a minimum of 1 year in a front office leadership role.
• A problem-solver with excellent communication and interpersonal skills.
• Someone with a flair for creating memorable guest experiences.
• A team player who thrives in a fast-paced environment.

Join Us: If you’re ready to lead with passion and make a lasting impression, apply now to become part of the Marriott family where we value diversity and inclusion, and every role makes a difference.