Concierge / Guest Services weekends 8am-8pm
Job Description
Job Description
Lexington Health and Rehabilitation Center is seeking a warm, professional, and service-oriented Concierge / Guest Services Associate to join our team. This role is the face of our community—responsible for welcoming residents, families, and visitors, and supporting a positive and compassionate experience for all who enter our facility.CNA Experience
Key Responsibilities:
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Greet residents, families, visitors, and vendors in a courteous and professional manner.
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Serve as the primary point of contact at the front desk; answer and direct phone calls appropriately.
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Provide information, guidance, and assistance to guests and residents.
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Assist with visitor sign-in/out procedures and enforce safety and infection control protocols.
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Schedule transportation, appointments, or other services as requested by residents or staff.
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Ensure the lobby and reception area are clean, welcoming, and stocked with informational materials.
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Handle resident mail, packages, and deliveries in a timely manner.
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Assist with light administrative tasks including filing, data entry, and distributing communication materials.
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Support social events and family visitation coordination.
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Act with sensitivity, patience, and respect toward residents and their families.
Qualifications:
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High school diploma or equivalent required.
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Experience in customer service, front desk/reception, or hospitality preferred—healthcare or senior living experience is a plus.
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Strong interpersonal and verbal communication skills.
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Ability to multitask and remain calm under pressure.
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Friendly, empathetic demeanor with a genuine desire to serve others.
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Basic computer and office software skills.
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Ability to work a flexible schedule including some evenings, weekends, or holidays as needed.
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shift-weekends only Saturday and Sunday 8a-8p
Why Join Lexington Health and Rehabilitation Center?
We are committed to providing compassionate, high-quality care to our residents and their families. At Lexington, you’ll be part of a supportive team in a welcoming environment that values kindness, dignity, and service excellence.
Background Screening Clearinghouse Link
Info.flclearinghouse.com