Association Services Coordinator
Job Description
Association Services Coordinator
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Experienced Administration Professionals – Are you looking for a challenging full-time job with lots of variety?
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This interesting position works with a few different clients to support multiple roles. There is never a dull moment and each day is different. If you are organized, detail oriented, have strong computer skills, appreciate member interaction and enjoy being part of a small team, this role is for you.
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Role Description
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The Association Services Coordinator plays an integral part of the multiple small organizations and is a valuable contributor in many functional areas that are important to organizational success for our clients. It requires an individual with a detail orientation, a penchant for quality outputs, and someone that takes pride in their work. Someone who is able to take ownership of tasks and projects and can work independently as well as contribute to the team.
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This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and is passionate about supporting mission-driven organizations.
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There are some areas that will be primary responsibilities for this position including:
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- Member communications and marketing
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- Meeting support and management
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- Front-line customer service
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- Membership Management
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- Event & Meeting Support
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- Manage Financial payables and receivables
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- Journal Support Coordinator
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Association & Member Management
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• Maintain accurate and up-to-date membership databases
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• Respond to member inquiries and provide exceptional customer service
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• Support membership recruitment, retention, and renewal efforts
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Event Planning & Execution
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• Partner with association leadership to plan and execute meetings, conferences, and special events
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• Support sponsorship fulfillment and follow-up
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• Attend events, manage registration and assist with on-site operations
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Administrative Operations
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• Provide day-to-day administrative support for multiple associations
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• Manage shared calendars, timelines, and project deadlines
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• Handle multiple priorities while maintaining strong attention to detail
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• Assist with document preparation, reporting, and record-keeping
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• Managing accounts payable, receivable, and record keeping
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Journal Coordinator Duties
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• Manage submissions
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• Assist Editors
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• Communicate with Authors and Editors
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Membership Services
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• Contribute to member marketing and retention
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• Front-line communications with member inquiries
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• Manage member records in database
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• Manage annual membership renewal
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Qualifications
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• Experience in association management, nonprofit work, event planning, or administrative support preferred
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• Strong organizational and time management skills with the ability to manage multiple projects simultaneously
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• Excellent written and verbal communication skills
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• Strong interpersonal skills and ability to work effectively with volunteer leaders and diverse stakeholders
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• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
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• Familiarity with email marketing platforms (e.g., Constant Contact) preferred
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• Comfort with learning and using new technology and software platforms.
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• Ability to work independently while also contributing to a team environment
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• Detail-oriented, adaptable, and solution-focused
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What We Offer
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• A collaborative, mission-driven work environment
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• Opportunity to work with a variety of nonprofit organizations and industries
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• Professional growth and skill development in association management
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• A role with variety, responsibility, and meaningful impact
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• Health insurance, 401k, profit sharing
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This is a full-time role based in the S&S Management offices in Bloomfield, Connecticut. Travel once a year to the Annual Meeting and Review Course will be required (various locations). Interested and qualified individuals should send their resume to mwestlake@ssmgt.com.
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S&S Management Services
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S&S Management Services is an Association Management Company that works with numerous small to mid-size professional and trade associations providing operational support, event, and meeting management. S&S is based in Bloomfield, Connecticut.