Job Description
Customer Service & Sales Support Representative!
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We’re looking for a professional, organized, and customer-focused individual to support customer service, sales initiatives, order processing, and daily business operations.
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Responsibilities include:
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- Responding to customer inquiries via phone, email, and chat
- Conducting customer follow-ups and supporting sales growth initiatives
- Processing orders and completing data entry accurately
- Assisting with product expos and trade shows, including event research, booth coordination, vendor services, and travel arrangements
- Maintaining marketing materials and promotional inventory
- Managing office supply purchasing and providing general administrative support
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Qualifications:
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- 2+ years of customer service experience, preferably in a technical product environment
- Strong verbal and written communication skills
- A professional, patient, and customer-focused approach
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Experience with Shopify or similar e-commerce platforms is a plus
- Familiarity with CRM or ERP systems is preferred
- Mechanical aptitude is a plus
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Schedule: Monday–Friday, 7:30 AM–4:30 PM
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If you have strong customer service skills, enjoy supporting sales teams, and are comfortable balancing customer interactions with administrative responsibilities, I’d love to connect.
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Interested? Send me a message to learn more about the opportunity!