Job Description
Job DescriptionWe are looking for an experienced Front Desk Coordinator to support daily front-of-house operations for a nonprofit organization in Flushing, New York. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming environment, managing high-volume calls, and providing dependable administrative support. The person in this role will serve as the first point of contact for visitors and callers while helping maintain an organized and detail-oriented reception area.
Responsibilities:
• Welcome visitors, staff, and guests courteously and direct them to the appropriate person or department.
• Manage a multi-line phone system by answering incoming calls promptly, transferring inquiries accurately, and taking clear messages when needed.
• Provide front desk and concierge-style assistance by responding to routine questions and helping guests navigate the office environment.
• Maintain an orderly reception area to ensure a positive and detail-oriented experience for everyone entering the organization.
• Coordinate daily check-in activities and support general administrative tasks that keep front office operations running smoothly.
• Handle inbound communications with attention to detail, ensuring requests are routed efficiently and resolved in a timely manner.• Prior experience in a front desk, receptionist, or customer-facing administrative role.
• Ability to operate a multi-line phone or switchboard system with confidence and accuracy.
• Strong verbal communication skills and a detail-oriented, service-oriented approach to interacting with visitors and callers.
• Comfortable managing a high volume of inbound calls while maintaining attention to detail.
• Demonstrated ability to stay organized, prioritize tasks, and remain composed in a busy reception setting.
• Availability to work on-site in Flushing, New York.