Job Description
Job Description
Ignatek, LLC (dba Ignite Technologies) is a small consulting firm dedicated to providing professionalism and top-notch maintenance to support organizations with their technology-based services.
Overview
This position is responsible for designing, maintaining, and securing complex network systems. It provides advanced technical support, leads infrastructure and security projects, and ensures reliable, high-performance networks for clients. The role acts as a subject matter expert and supports strategic IT planning and implementation.
Responsibilities
Leadership & Infrastructure
- Provide direction and leadership for the design, support, and implementation of Ignatek partner information technology infrastructure systems:
- Develop technical design specifications and documentation for all local and wide area network segments, including connectivity specifications and support for wireless and IP telephone networks.
- Lead and direct a technical team in assembling, installing, implementing, supporting, and maintaining routers, switches, firewalls, VPNs, and wireless networks.
- Assist the Infrastructure Manager and technical staff in project implementation, including planning for unplanned initiatives.
- Manage and document all infrastructure devices (switches, routers, firewalls, VPN, WLAN), including connectivity specifications and IP telephony support.
- Troubleshoot network security, latency, or fault issues and implement corrective actions, including documentation and reporting.
- Use tools such as LAN analyzers, packet capture, and network monitoring software to test, manage, and plan network functionality.
Operational Tasks
- Manage technical staff responsible for infrastructure deployment and support (switches, routers, firewalls, wireless networks, VPNs).
- Lead county-wide, departmental, and inter-jurisdictional projects and plan for unplanned infrastructure initiatives.
- Supervise Network Technicians and Network/Telecom Specialists by:
- Assigning annual projects
- Ensuring deadlines and service level agreements are met
- Conducting performance reviews
- Participating in hiring processes
- Develop, engineer, implement, and maintain virtual server hosts and virtual machines.
- Provide annual budget and long-range planning information for systems.
- Ensure security standards and best practices are applied.
- Configure network services such as Active Directory, IIS, DNS, DHCP, and SQL.
- Make appropriate managerial and discretionary decisions.
Teamwork
- Assist the server team with installation, implementation, and support of:
- Windows systems
- Desktop and server security
- Data backup and retention
- Physical and virtual infrastructure
- Storage area networks
- Terminal services
- Unified computing systems
- Email and web server environments
Knowledge, Skills & Abilities
- Extensive knowledge of networking topologies and protocols
- Strong understanding of VMware virtualization technologies
- Proficiency in Microsoft Windows and Linux systems
- Knowledge of switches, firewalls, wireless systems, and supporting software
- Advanced knowledge of LAN/WAN cabling technologies
- Experience with networking equipment and diagnostic tools
- Advanced knowledge of Microsoft SQL Server and MySQL
- Strong understanding of PC and network hardware/software
- Ability to manage multiple projects effectively
- Experience developing methodologies based on NIST standards
- Strong written and verbal communication skills
- Ability to analyze and evaluate data
- Ability to document, implement, test, and maintain procedures
- Ability to lead projects and collaborate with teams
- Strong relationship-building skills with partners
Education & Experience
- Associate’s degree required (Bachelor’s preferred) in an IT-related field
- Minimum 6 years of experience (1 year supervisory preferred)
- Preferred certifications: Microsoft MSCP, VMware VCA or VCP
- Experience with WAN and LAN environments
- Experience with virtualization technologies
- Experience with Active Directory and services such as IIS, DNS, DHCP, and SQL
- Valid driver’s license required
- Availability for occasional evenings, weekends, or split shifts