Job Description
Job Description
The Medical Biller Data Entry Clerk supports the Billing Department and Customer Service Team by managing accurate data entry, customer support, and order processing tasks. Reporting directly to the Customer Service Manager and Billing Supervisor, this role ensures smooth workflow through collaboration and adherence to company policies. The position involves frequent travel for meetings and occasional travel for training, presenting opportunities for cross-training and career advancement into senior billing roles.
Responsibilities
- Provide customer support through multiple communication channels
- Enter and update billing and customer data accurately using medical billing and CRM software
- Process orders and maintain related documentation
- Collaborate with Customer Service Team and Billing Department to meet operational goals
- Maintain up-to-date knowledge of billing procedures and products
- Generate reports on billing data and customer interactions
- Follow company policies and procedures in all tasks
Preferred Qualifications
- Entry-level experience in medical billing
- High school diploma or equivalent
- Familiarity with medical billing software and CRM systems
- Strong data entry and customer service skills
- Effective communication skills