Job Description
Job DescriptionDescription:
About the Role
Heid Music is a music retailer that provides solutions that foster happy and developing musicians. Our Orchestra Repair Technicians take pride in providing detailed repair support to musicians of all levels.
Responsibilities
- Responsible for rental instrument return cleanings, assembling information and items for the rental programs, and performing duties including flushing and cleaning of instruments.
- Utilize Point of Sale (POS) for repair, inventory, and customer information, and accurately completing all repair tickets.
- Fine attention to detail to track instrument parts, serial numbers, inventory, and accessories.
- Cleaning, installing strings and finger tapes
- Assemble rental programs. This involves picking instruments, label instruments, and completing agreements online.
- Stock accessory bins for rental returns
- Maintain safe, clean and efficient working conditions.
Work Environment
Heid Music’s instrument repair shop operates within a retail-style setting, offering a hands-on, craftsmanship-focused atmosphere. The space features open workstations and specialized tools for precision repairs. Orchestra Repair Technicians work both independently and collaboratively in a moderately noisy, safety-conscious environment. The culture is casual, detail-oriented, and centered around quality service and technical excellence.
Qualifications
Qualified candidates must have two years of orchestral stringed instrument repair and set up experience in a high-volume shop; completion of an accredited instrument repair program is preferred.
Why Heid Music?
Working at Heid Music is more than a job; it’s an ensemble of professionals working together providing BRAVO service for the love of music. Join us and shape the future of musical excellence together!
Requirements: