Job Description
Job Description
Foodservice Technician
1-2-3 Equipment Solutions- A Tech24 Company
Ashland, VA market
Up to $7,500 sign-on bonus for qualified candidates
Why Join Tech24?
At Tech24, we invest in our people so they can focus on delivering exceptional service. When you join our team, you can expect:
- Weekly Pay – Reliable pay, every week
- Fully Equipped for Success – Company computer and equipment provided
- Work-Life Balance – Generous paid time off, paid holidays, and your birthday off
- Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
- Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
- Retirement Planning Made Easy – 401(k) with company match and immediate vesting
- Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources
About 1-2-3 Equipment Solutions:
1-2-3 Equipment Solutions, a Tech24 Company, primarily serves restaurant and hospitality customers across Virginia and North Carolina by offering maintenance/repair and installation/replacement of HVAC, refrigeration, and hot-side kitchen equipment. The company also provides temporary cold storage solutions for planned maintenance and unplanned emergencies.
Position Summary:
The Foodservice Technician plays a critical role in servicing commercial cooking (hot side) equipment. This role is responsible for diagnosing, maintaining, and repairing a wide range of commercial kitchen systems while delivering exceptional customer service. This position is ideal for a skilled technician who takes pride in solving problems, minimizing customer downtime, and representing the company with professionalism.
Responsibilities:
- Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
- Perform preventative maintenance to ensure safe efficient equipment operations
- Accurately document service calls, parts used, labor hours, and customer interactions in company system
- Clearly communicate repair status, recommendations, and timelines to customers
- Manage truck inventory to ensure proper parts and tools are stocked
- Respond to service calls in a timely and professional manner
- Represent the company with professionalism while delivering high-quality customer service
- Follow all safety regulations and company policies
- Participate in ongoing technical training and professional development opportunities
Qualifications
- 3+ years of commercial foodservice repair experience
- Valid drivers license with a clean driving record required
- Strong mechanical and electrical troubleshooting skills
- Experience working on commercial kitchen equipment is a plus
- Ability to read and interpret technical manuals, wiring diagrams, and blueprints
- Strong problem-solving skills and ability to work independently
- Excellent communication and customer service skills
- Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
- Ability to climb ladders, work from heights, and crawl in tight quarters
- Own industry standard hand tools
- Willingness to participate in an on-call rotation as needed
- EPA Universal certification preferred
Tech24 is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
For more information about Tech24 and our career opportunities visit www.mytech24.com or contact us at 888-774-4950.