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Customer Service

PublishedPublished: 6/14/2022

Job Description

Job Description

Korner Interior Solutions LLC is excited to announce that we are expanding our team. As part of our continued growth, we are actively seeking qualified and motivated individuals to join our company.

We growing startup in the high-end custom cabinetry and closet industry, focused on combining elevated design, top-tier customer service, and innovative technology. Based in the Dallas Design District, the company operates in a fast-paced environment and is leveraging AI- driven tools to help create better designs and deliver an exceptional client experience from concept through production.

With a 21,000-square-foot luxury showroom and office, Korner Interior Solutions offers a dynamic workplace for individuals who want to help shape a modern, service-focused cabinetry brand.

Korner Interior Solutions is seeking a detail-oriented, technically minded Customer Support Associate to support our dealer network through design review, order verification, software support, and product training. This role helps ensure projects move from design intent to accurate, production-ready orders.

If you’re organized, proactive, and take pride in keeping things running smoothly, you’ll fit right in.

Responsibilities:

  • Review dealer-submitted cabinetry designs using proprietary 3D and ERP software.

  • Verify orders for accuracy, completeness, and manufacturability before production.

  • Support estimating, rendering, and order validation.

  • Troubleshoot design, product, and system-related issues with customers and internal teams.

  • Assist with training customers, team members, and new hires on software and product knowledge.

  • Build working knowledge of cabinetry systems, materials, and construction methods

Qualifications:

  • Comfortable with 3D software, CAD, rendering tools, or similar technical systems.
  • Strong attention to detail and ability to catch issues early.
  • Quick learner with a technical mindset and problem-solving approach.
  • Professional communicator who works well with both customers and internal teams.
  • Collaborative, adaptable, and interested in long-term growth.

Preferred Background:
Experience in interior design, architecture, engineering, industrial design, cabinetry, millwork, CAD, or 3D modeling is helpful, but strong technical aptitude and willingness to learn are equally valued.

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