Job Description
Job Description
Plastic Surgery Front Desk Concierge
Bluffton, SC | $18–$22/hr. | Full-Time | On-site
Our Client is hiring a Front Desk Concierge to serve as the first point of contact for our dedicated plastics patient base in Bluffton, SC. This role supports a separate, private phone line and patient flow from the general practice and is ideal for someone who thrives in polished, service-driven environments such as medical offices, luxury hospitality, or aesthetic clinics.
Why This Role Stands Out
- Work in a premium plastic surgery and aesthetics setting, not a standard front desk role
- High-visibility position supporting a private patient base
- Build a career in healthcare, aesthetics, or medical administration
- Competitive pay, benefits, and long-term growth opportunities
- Supportive, professional, team-oriented clinic environment
What Youll Be Doing
- Welcome and assist patients with a warm, professional, concierge-level experience
- Manage a dedicated plastics phone line and high-volume inbound calls
- Schedule consultations, follow-ups, and in-office procedures
- Communicate clearly about appointments, expectations, and next steps
- Prepare and review treatment quotes and estimates
- Collect and process payments, including over the phone
- Coordinate patient flow between providers and clinical staff
- Maintain accurate records in the EMR and scheduling systems
- Ensure all interactions comply with HIPAA privacy standards
- Maintain a calm, polished, and organized front desk environment
Who Were Looking For:
- A professional, polished presence and strong communication skills
- Background in customer service, concierge, hospitality, medical front desk, or aesthetics
- Comfort handling pricing conversations and payment processing
- Strong organizational skills and attention to detail
- Confidence managing high-volume calls and sensitive information
- Experience with EMR or scheduling systems (preferred, not required)
Experience in plastic surgery, dermatology, or aesthetic clinics is a plus, but we will train service-driven candidates with the right attitude and professionalism.
Compensation & Benefits
- Health insurance and benefits package
- Supportive team environment
- Growth opportunities within a specialized medical practice