Job Description
Job Description
We are looking for talented professionals to be a part of a dynamic team. We place a focus on professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff.
Job Summary
The Grounds Operations Manager directs and supervises the operational and personnel activities of the Grounds Department on a private estate. This position oversees landscape maintenance and construction, irrigation systems, pest and disease control, equipment upkeep, inclement weather response. In addition, the manager leads staff planning, organizing, and training. This role also ensures all ground employees are equipped with the training and knowledge necessary to operate tools and equipment safely and effectively.
Essential Duties & Responsibilities
Manager Staff and Operations (75%)
- Supervise, train and mentor supervisors and staff
- Delegate tasks to ensure maximum productivity
Administrative Support (25%)
- Research and order necessary items
- Manage timekeeping, budgeting policies, and procedures
Responsibilities & Duties
- Plan, direct, manage, and lead grounds department operations to maintain a safe and attractive landscape, including assigning, training and evaluating work for grounds areas.
- Ensure meticulous upkeep of grounds surrounding private residences, including gardens, driveways, and curated landscape areas, with attention to detail and owner expectations
- Lead emergency response planning and clean-up related to storms, flooding, drought, or fire threats affecting the grounds and infrastructure
- Collaborate with agriculture and livestock teams to ensure access roads, fencing, pastures, and shared-use areas are maintained to operational standards and safety
- Coordinate special projects or landscape enhancements
- Develop and implement ongoing training programs to ensure all grounds employees are properly trained in the safe and effective use of landscape equipment, tools and vehicles including mowers, trimmers, tractors, and heavy equipment.
- Develop and implement Feed Management program in a timely manner
- Manage the Farm animal program, ensure adequate staffing
- Ensure compliance with applicable rules, laws and policies including those related to hazardous materials handling and communication
- Assess, implement, and evaluate cultural practices for turf and tree care, irrigation, and Integrated Pest Management
- Coordinate the requisitioning and purchasing of supplies and equipment
- Research and test new products and materials
- Promote a strong culture of safety and accountability across all grounds crew
Job Skills & Qualifications
- 5+ years related experience in landscape maintenance and pest management
- 3 years in a supervisory role
- Knowledge of grounds maintenance principles and methods
- Knowledge of irrigation systems maintenance
- Knowledge of safety practices and horticulture
- Ability to problem solve and decision making
- Effective communication
- Working knowledge of equipment operation
- Train staff in equipment operation and basic maintenance
- Computer proficiency (G-Suite, ADP)
- Must have valid driver license
Physical Demands & Work Conditions
- Must be able to work outdoors in varying weather conditions, including heat, humidity, rain, and wind
- Frequently required to walk, stand, stoop, kneel, crouch, crawl across uneven terrain
- Regularly lift, move, or carry up to 50 lbs. independently; occasionally heavier loads with assistance
- Ability to safely operate ground equipment and vehicles (e.g. UTV, tractors, mowers, weed trimmers, chainsaws, etc.)
- May be exposed to dust, fertilizers, herbicides and other substances associated with landscaping and pest control
- Must be available to respond to weather-related or emergency cleanup needs outside of regular work hours
- Work may involve working near slopes or water, and navigating active agriculture or livestock areas
Competencies
- Trustworthiness and Integrity: Always acting in the best interest of the owner
- Communication: Ability to communicate clearly and concisely, both written and verbal, to relate insights and understanding of issues or problems in a skillful way to supervisors, colleagues, external parties and owners; understanding of the necessity and protocol to pass on important information
- Team Player: Connects with coworkers, leaders, and external vendors in an effective manner; considers how his/her actions affect other groups or team members; models a spirit of cooperation with other members of the work group; works effectively and cooperatively across groups; understands the need for and requirements of the chain of command
- Flexibility: Ability to work both independently and in a team setting; willingness to work in a wide range of roles, as needed; willingness to assist other departments, as needed
- Critical Thinking: Asks the right questions to obtain the information needed to assess situations properly; anticipates and responds quickly to problems; finds ways to get projects accomplished efficiently; positively impacts the team by managing time effectively
- Attention to Detail: Ability to listen and understand information and ideas presented; ability to execute projects and tasks with excellence
- Proactive: Goes above and beyond what needs to be done; has the confidence to initiate action independently and address unexpected problems or opportunities without prompting
- Discretion: Understanding of the nature of private family service and the need for absolute privacy and confidentiality
Salary Range$139,000—$167,000 USD
We are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all employees as well as providing them with a work environment free of discrimination and harassment.
Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by the laws or regulations in the various locations where we operate. We encourage applicants from all ages and backgrounds.