Senior / Lead HVAC Service Technician

Job Description

Job DescriptionBenefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development

About the Role

We are building a high-performance service team and are looking for an experienced Senior / Lead HVAC Service Technician who takes pride in their craft and wants to grow with a company long-term. This is more than a standard service technician role. You will be a technical leader in the field, helping solve complex problems, mentoring junior technicians, and setting the quality standard for our service team. You will work directly with leadership to help grow our presence in Fuquay-Varina and the greater Wake County market, while delivering the on-time, professional service our customers expect.

What Youll Do

• Diagnose, service, and repair residential HVAC systems including gas furnaces, heat pumps, air conditioners, and mini-splits.
• Troubleshoot complex mechanical, electrical, and refrigeration issues.
• Install HVAC systems and components when needed.
• Ensure all work complies with North Carolina building codes and regulations
• Pull permits and coordinate inspections when required
• Mentor and support junior technicians and apprentices
• Represent the company professionally on every service call
• Provide customers with clear repair options and system recommendations
• Maintain accurate service records and job documentation
• Support team efficiency and help improve field operations

Requirements

• 5+ years HVAC service experience preferred
• Strong knowledge of residential HVAC systems (gas, electric, heat pump, mini-split)
• EPA 608 Universal Certification
• Valid North Carolina drivers license with a clean driving record
• Ability to pass a background check and drug screening
• Strong troubleshooting and diagnostic skills
• Professional communication and customer service skills

Preferred Qualifications

• NATE Certification
• North Carolina HVAC Contractor License (Class I or Class II)
• Experience working in the Triangle / Wake County market
• Experience with ServiceTitan or similar field service software
• Previous leadership or mentoring experience
• Interest in growing into Service Manager or Operations leadership roles

Compensation & Benefits

• $70,000 $100,000+ annual earning potential
• Performance bonuses and incentives
• License stipend or bonus available
• Company service vehicle and fuel card
• Paid time off and holidays
• Health, dental, and vision insurance
• 401(k) with company match
• Paid training and manufacturer certifications
• Uniforms provided
• Tool allowance

Schedule

• Monday Friday
• Occasional rotating on-call schedule

Why Join Our Team

At One Hour Heating & Air Conditioning, we believe in doing things the right way being on time, professional, and committed to quality service for every customer. We are building a long-term team culture where skilled technicians are respected, supported, and given the opportunity to grow into leadership roles as the company expands. If youre an experienced technician who wants to lead, grow, and help build a top-tier HVAC service team, wed like to hear from you.