Job Description
Job DescriptionSales and Events Assistant
With Supporting Marketing Responsibilities
The Passenger | Dickens Opera House | Italic Catering
Location: Longmont, Colorado
Help grow catering sales and event bookings while supporting each assigned client from the first inquiry through planning, event completion, and follow-up.
Our three businesses receive a substantial volume of event and catering inquiries. You will work with incoming leads, understand client needs, prepare personalized proposals with the owners' support, and follow through to turn inquiries into confirmed bookings.
Approximately 80% of this role is sales and event coordination, with 20% supporting marketing. Client needs and event deadlines guide day-to-day priorities.
Base Pay and Commissions:First Four Weeks: $22 per hour in base pay, plus eligible commissions. This higher introductory rate supports training while you learn our services, begin handling leads, and develop your sales pipeline.
Beginning in Week Five: $20 per hour in base pay, plus eligible commissions.
When the applicable sales targets are met, commissions can add the equivalent of approximately $5–$30 per hour, depending on qualifying sales, and how responsive and invested you are. These figures describe potential earnings and are not a guaranteed hourly rate.
Commission rates, sales targets, eligibility requirements, and payment timing are detailed in a separate written commission plan provided before employment begins.
Schedule and Work Location:
- 40 paid hours per week, normally across five days. A standard scheduled day is nine hours, including eight paid hours and a one-hour unpaid, uninterrupted meal break during which you are fully relieved of duties. Two paid 10-minute rest breaks are included within the paid workday.
- Work is initially on-site. After meeting the minimum sales thresholds specified in writing, one work-from-home day per week can be arranged, with the day agreed around client meetings, tours, and event commitments.
- Evening or weekend availability is required as needed. These shifts are scheduled as part of the weekly work schedule.
- Record all work time, including calls, messages, event attendance, and reporting. Overtime requires advance approval; all compensable work and required overtime will be paid.
Sales and Event Coordination:
- Manage inquiries and close bookings. Respond promptly, understand client needs, make sales calls, prepare tailored proposals with owner review, conduct tours, and follow up consistently.
- Own the client relationship. Remain the primary contact after booking. Confirm menus, guest counts, dietary needs, timelines, rentals, and other details. Track changes and payment deadlines.
- Keep records and teams aligned. Maintain accurate Tripleseat records, event documents, and shared tasks. Coordinate with the owners, kitchen, operations team, and event captain so commitments are understood and delivered.
- Support event delivery. Attend assigned walkthroughs and events as needed. Stay accountable for client communication through the event while working with the captain and operations team on execution.
- Complete follow-up. Address outstanding questions or balances with the appropriate team, gather feedback, and develop repeat business and referrals.
Supporting Marketing Duties:Use approximately 20% of your time for agreed marketing priorities, including reels and TikTok videos, photos, flyers, business listings, routine website updates, event promotion, newsletters, and community outreach.Maintain a manageable content calendar, publish approved work, and report available results. Schedule marketing tasks around client follow-ups and event commitments.
Ownership and Self-Reporting:
- Start of Each Week: Share planned priorities, deliverables, and deadlines.
- End of Each Shift: Update the shared tracker with completed work, next actions, and outstanding items.
- Weekly: Report planned versus completed work and actual hours, including lead follow-ups, confirmed bookings and their value, upcoming event readiness, and marketing completed.
- As Issues Arise: Raise obstacles early with proposed solutions and revised completion dates. Keep the owners informed proactively.
Qualifications:Strong communication, organization, initiative, and follow-through are essential. Be comfortable selling by phone and in person, coordinating details, using business software, and creating basic marketing content.Sales, hospitality, or event coordination experience is preferred.
Benefits:Paid sick leave is provided in accordance with Colorado requirements.