CLERK - RETAIL SPORTSBOOK

Job Description

Job Description

Overview

Under the direction of the Sportsbook Supervisor the incumbent will be responsible for working within a team to exceed customer satisfaction expectations and enhancing the player experience by providing professional, accurate and timely assistance for all matters related to the player’s interaction with the Sportsbook and its related products.

Responsibilities

• Record wager requests from patrons and input them into the wagering system
• Manage a cash drawer for taking wagers and making payouts and reconcile this drawer
• Commit to detecting and advising customers at risk of potential responsible gaming issues
• Effectively communicate T’s & C’s to customers regarding wagering rules and policy’s
• Promote and educate patrons on the availability of all sports related products and wager types

Other duties as assigned

Qualifications

• Must hold or be able to obtain a Casino Employee Registration from the NJ DGE
• Competent working knowledge of MS Office applications
• Advanced knowledge of online and/or brick and mortar casino and sports book operations not a requirement, but a plus

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