Front desk associate
Job Description
Job Description
Front Desk Associate Job Description
Join Our Team at Laquinta Inns and Suites by Wyndham Billings in Billings MT!
We are currently seeking a reliable and dedicated individual to join our team as a Front Desk Associate. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out experience.
Hours Are 3pm -11pm
Key Responsibilities:
- Able to work the front desk with a positive attitude and a welcoming demeanor.
- Able to work the front desk efficiently, multitasking between answering phone calls, assisting guests with inquiries, and processing reservations.
- Able to work the front desk accurately, ensuring all guest information is entered correctly into the system.
- Able to work the front desk effectively, resolving any guest issues or complaints in a timely and professional manner.
- Able to work the front desk collaboratively with other team members to ensure a smooth operation.
Qualifications:
- Previous customer service experience is preferred.
- Excellent communication skills and a friendly personality.
- Strong attention to detail and organizational skills.
- Ability to work in a fast-paced environment and stay calm under pressure.
- Flexibility to work varying shifts, including weekends and holidays.
If you are looking for a rewarding opportunity to showcase your customer service skills and work in a dynamic hospitality environment, we want to hear from you!
About Laquinta Inns and Suites by Wyndham Billings:
Conveniently located in the heart of Billings, MT, La Quinta Inn & Suites by Wyndham Billings offers comfortable accommodations and modern amenities for both business and leisure travelers. Our hotel features spacious rooms, complimentary breakfast, a fitness center, indoor pool, and free Wi-Fi throughout the property. Whether guests are visiting for work or pleasure, our friendly staff is dedicated to providing a memorable stay for every guest. Come join our team and be a part of our commitment to exceptional hospitality!
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