Job Description
Job DescriptionSalary: $14 to $18
When patients come into our office, they'll be greeted by one of their first impressions: you! You're responsible for greeting and signing in patients, scheduling, verifying insurance and confirming appointments and providing excellent customer service in person and on the phone.
As a Front Office/Receptionist with McCart Family dental your responsibilities will be:
-Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
-Respond to patient questions and or concerns according to company Policies
-Answering Telephones
-Scheduling Appointments
-Confirming Appointments
-Follow up on no shows/cancellation of appointments
-Cash Handling
-Handles registration by entering patient demographic, verifies patient insurance and collects copays
-Data entry to ensure accurate patient billing
-Scanning patient information
-Clear understanding of insurance plans to ensure proper appointment scheduling
-Operate standard office equipment such as calculators, computers, copiers, scanners and facsimile equipment
-Ability to work in a fast-pace environment
-Adhere to company dress and appearance requirements
-Positive contribution to a valued team approach
-Perform other projects/tasks, as assigned
KNOWLEDGE/SKILLS EXPERIENCE/EDUCATION REQUIREMENTS
-Customer Service experience required
-Multi-line phone use needed
-Medical/ Dental office experience helpful
We offer a competitive benefits package, which includes:
- Competitive base salary
- Potential Bonus Structure
- Medical Insurance
- Vision Insurance
- In-House Employee Dental Plan
- Paid Time Off + Major Holidays
- Company training & professional development
- Career Advancement from within
- 401K
Key Competencies:
- Excellent communication skills both verbal & written
- Problem-solving
- High energy level
- Excellent customer service
- Dental Software skills
- Multi-tasking skills