Job Description
Position Information
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Job Title: Load Planner/Tracker
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Working Location: 400 Dividend Drive, Suite 200, Coppell, TX, 75019
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Work Hours: 10:00am – 7:00pm
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JD Details
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Key Responsibilities
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- Load optimization daily on Transportation Management System and Warehouse Management System.
- Manage the overall planning and coordination of transportation services for the company, using his/her judgment and discretion so as to maximize the efficiency and productivity of the operation.
- Utilize independent judgement and discretion and network balance capacity tools to determine location of trucks and available customer loads; to tailor planning to meet area needs, including loads taken, routes utilized and possible changes or cancellation of load assignments; to understand daily capacity needs/opportunities and proactively communicate to appropriate leadership to maximize efficiency.
- Know and understand the intricacies of operational market assigned; plan for acceptance of loads. Utilize independent judgement and network decision support tool to plan for acceptance of loads; to assign loads to trucks; to ensure customers' service requirements are met.
- Responsible for the successful dispatch of planned loads and subsequent ownership of loads for assigned area.
- Coordinate and work closely with designated department teams to manage and maintain customer trailer pools. Collaborate with other planning center teams to coordinate network needs/opportunities, and create and execute agreed upon strategic plans.
- Make decisions and communicate late pickups and/or deliveries, as well as any other load changes, cancellations or reassignments to appropriate department personnel.
- Use independent judgement and discretion to comply with all Department of Transportation (DOT) Regulations & Safety Compliance guidelines; to validate driver hours of service to safely and legally facilitate the planning of loads.
- Communicate professionally, effectively, and timely with both internal and external customers/contacts.
- Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the overall efficiency and success of business operations in order to meet company demands and expectations.
- Perform additional managerial and business operations duties as assigned.
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Skills and Requirements:
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- Basic skill: Microsoft office (Excel, Outlook, Word, etc)
- Knowledge of the transportation industry preferred
- Ability to communicate well and effectively with different departments
- Ability to transfer knowledge and train others
- Ability to solve problems and ability to work in high pressure situations, using independent judgement and discretion
- Detail oriented and computer based keyboard skills
- Language: speak and write in English fluently. Bilingual: preferred Spanish.
- Experience: none load planning & supply chain experience is acceptable. Fresh graduate preferred.
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