Job Description
Job Description
About Company:
Misión
Nuestra misión es conectar todo Puerto rico los 3.5 Millones de habitantes a través de servicios de telecomunicaciones de la más alta calidad, y con una atención al cliente excepcional. Nos comprometemos a ofrecer soluciones tecnológicas que faciliten la comunicación, el entretenimiento y la productividad, contribuyendo al desarrollo económico y social de Puerto Rico.
Visión
Ser el líder en las telecomunicaciones de Puerto Rico, impulsando la transformación digital con innovación y excelencia. Aspiramos a ofrecer experiencias extraordinarias y mejorar la calidad de vida de las comunidades, conectando y empoderando a los puertorriqueños con un impacto positivo y sostenible.
About the Role:
The Junior Sales Representative plays a crucial role in driving the growth and success of our sales team by actively engaging with potential and existing customers to promote our products and services. This position focuses on building strong client relationships, understanding customer needs, and effectively communicating the value of our offerings to close sales. The role requires a proactive approach to identifying new sales opportunities and supporting senior sales staff in achieving overall sales targets. The Junior Sales Representative will also contribute to maintaining accurate sales records and providing feedback to improve sales strategies. Ultimately, this position serves as a foundational step for developing a successful career in sales within a dynamic and supportive environment.
Minimum Qualifications:
- High school diploma or equivalent; a bachelor’s degree in business, marketing, or a related field is preferred.
- Basic understanding of sales principles and customer service practices.
- Strong communication and interpersonal skills.
- Proficiency with Microsoft Office Suite and familiarity with CRM software.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications:
- Previous experience in a sales or customer service role.
- Knowledge of the industry and products offered by the company.
- Experience using advanced CRM tools and sales analytics software.
- Demonstrated ability to meet or exceed sales targets.
- Additional language skills relevant to the customer base.
Responsibilities:
- Identify and reach out to potential customers through various channels including cold calling, email, and social media.
- Assist in managing and nurturing relationships with existing clients to encourage repeat business and referrals.
- Present and demonstrate products or services to customers, tailoring the sales approach to meet their specific needs.
- Collaborate with the sales team to develop and implement effective sales strategies and campaigns.
- Maintain accurate records of customer interactions, sales activities, and pipeline status using CRM software.
- Participate in sales meetings, training sessions, and performance reviews to continuously improve sales skills.
- Support the resolution of customer inquiries and issues in a timely and professional manner.
Skills:
The Junior Sales Representative uses strong communication skills daily to engage with customers, understand their needs, and clearly articulate product benefits. Active listening and interpersonal skills are essential for building trust and long-term relationships with clients. Organizational skills are applied to manage multiple leads and maintain detailed records in CRM systems, ensuring follow-ups and sales processes are efficient. Problem-solving skills help address customer concerns promptly, enhancing customer satisfaction and loyalty. Additionally, teamwork and adaptability are important as the representative collaborates with colleagues and adjusts strategies based on feedback and market changes.