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FedEx Contactor Business Contact(BC)

PublishedPublished: 6/14/2022

Job Description

Job Description

We are looking for a reliable, sharp, and highly organized Secondary Business Consultant (BC) to help manage daily package delivery operations. In this role, you will act as the right-hand leader to our Primary BC, ensuring our fleet of drivers delivers packages safely, efficiently, and on time.

If you have a strong background in logistics, excellent problem-solving skills, and the ability to lead a team in a fast-paced environment, we want you on our team.

Key Responsibilities

  • Daily Fleet Supervision: Oversee morning dispatch, route assignments, and end-of-day driver check-ins.
  • Operational Leadership: Step in as the primary leader when the Primary BC is off-duty, managing the full scope of daily operations.
  • Performance Tracking: Monitor key FedEx performance metrics (service levels, safety, and delivery efficiency) and coach drivers to meet goals.
  • Contingency Management: Handle route overloads, truck breakdowns, and unexpected call-outs quickly to minimize service disruptions.
  • Safety Compliance: Enforce FedEx Ground safety standards and conduct regular safety training or audits with the driving team.
  • Days expected: Sunday through Thursday.

Qualifications & Requirements

  • FedEx Experience Preferred: Prior experience as a FedEx driver required must be currently badged and active.
  • BC, or manager experience is highly preferred.
  • Leadership Skills: Proven ability to manage, motivate, and communicate effectively with a diverse team of drivers.
  • Tech-Savvy: Proficiency with FedEx software, GPS routing systems, and ground management tools.
  • Physical Stamina: Ability to work in a fast-paced station environment and step in to drive a route if the need arises.

What We Offer

  • Competitive Salary: Salaried position starting at $52,000 depending on experience.
  • Paid Time Off: Paid time off after 90 days
  • Career Growth: Direct path toward becoming a Primary BC or Operations Manager.





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