Job Description
Job Description
Responsibilities:
Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary. Will work with backline teams and operations to prevent problems, facilitate problem resolution, and provide overall outstanding customer service. Must have strong Customer Service skills, along with strong oral and written communication skills.
Company DescriptionSee our company profile at www.anchorstaffing.com
Also on LinkedIn: https://www.linkedin.com/company/anchorstaffing-inc
Company Description
See our company profile at www.anchorstaffing.com\r\nAlso on LinkedIn: https://www.linkedin.com/company/anchorstaffing-inc