Job Description
Job Description
Warehouse Supervisor
Location: Dallas, TX | On-site
Position Type: Temp-to-Perm
Compensation: $21.63/hr | $45,000/yearly
Our client isn't just a retail store; they are a massive wholesale supplier to local Dallas-area restaurants, bars, hotels, and venues (referred to in the industry as "On-Premise" accounts). They run dedicated hub operations in the DFW metroplex—including a major hub based out of their large Harry Hines Blvd facility—to manage this high-volume demand.
We are seeking a dynamic, data-driven Shipping Supervisor to lead teams in a fast-paced, metrics-driven "union" environment. If you thrive on optimizing performance, coaching teams, and hitting aggressive KPIs, we want to hear from you.
Shift Schedule & Expectations
This is a 7-day operation requiring dedicated leadership across all three shifts. Please indicate your shift preference when applying:
- Shift 1 (Mornings): 5:00 AM – 1:00 PM
- Shift 2 (Afternoons): 1:00 PM – 9:00 PM
- Shift 3 (Overnight): 9:00 PM – 5:00 AM
Work Schedule Expectation: A minimum of 40 hours per week during the temporary phase, scaling to 45–50 hours per week once transitioned to a permanent role.
Note: Initial training and onboarding will likely take place at our client's McKinney or Fort Worth facilities.
Key Responsibilities
As a Shipping Supervisor, you will balance metrics-focused outbound fulfillment with foundational shipping and dock operations. Your core duties will include:
- Team Leadership & Coaching: Lead, coach, and actively engage outbound loading, staging, and shipping teams to consistently meet or exceed performance targets through data-driven feedback and performance management.
- Performance Tracking: Utilize real-time outbound metrics and dashboards to quickly identify loading bottlenecks, optimize dock utilization, coach teams, recognize top performers, and drive measurable improvements in OTIF (On-Time, In-Full) delivery.
- Operations Management: Oversee daily shipping operations, including the strategic coordination of outbound freight, carrier scheduling, manifest accuracy verification, proper load stabilization, and timely dispatching.
- Communication & Carrier Relations: Maintain high communication standards with associates, peers, upper management, and freight carriers to ensure seamless shift handovers and timely resolution of transit delays.
- Safety & Compliance: Ensure strict safety compliance during loading/dock operations, maintain trailer safety standards, enforce DOT/logistics regulations, and drive meticulous inventory accuracy throughout the staging and shipping process.
Performance Metrics & Environment
Success in this role is heavily tracked and measured. You will be responsible for driving your team to meet the following Key Performance Indicators (KPIs):
Target / Focus
IPM & IPH
Items Per Minute & Items Per Hour velocity benchmarks
Fulfillment Rate
95% target
Accuracy & Backorders
Minimizing backorder percentages and maximizing pick accuracy
Environment Type
High-volume single-item and case picking in a union environment
PrideStaff (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:
- A professional, supportive team environment
- Representation to North Dallas’ top employers
- Full medical benefits package
- Dedicated consultants that provide industry insights & resources to ensure continued career development
These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work!