Housing and Maintenance Specialist
Job Description
Job Description
Employee Housing & Maintenance Specialist
Job Description
Northern Hospitality Group is seeking highly motivated and versatile Employee Housing & Maintenance
Specialist to manage the operational readiness of our employee housing units while providing essential
maintenance support. This full-time, 40-hour-per-week position is critical to ensuring our staff are housed
comfortably and safely.
The ideal candidate will be a proactive, organized individual with strong communication skills and a solid
background in both property coordination and general building maintenance. You will be the primary point of
contact for employee housing needs and the first responder for most maintenance issues within those
properties. When housing demands are low, you will integrate with our general maintenance team to support company-wide operational needs. This role will report to the Director of Human Resources given the Human Resource department oversees the Employee Housing program. The role will liaison with the Maintenance manager as needed.
Our Vision & Mission: Share Alaska with the World
Our vision is simple: Share Alaska with the world. Our mission is to: Transform our community with innovation and creativity through the best locally crafted goods and by providing legendary hospitality in Alaska!
We own and operate a diverse and celebrated portfolio of businesses across Anchorage and the breathtaking Denali National Park area, including:
• Anchorage (Year-Round): Four Locations: 49th State Brewing Company (Downtown), 49th State
Brewing Company (Ted Stevens International Airport), 49th State Brewing @ “The Rail” (Downtown), &
Alaska Pacific Beverage Company (Downtown)
• Denali/Healy (Seasonal): Four Locations: 49th State Brewing Company (Healy), Prospectors
Pizzeria (Denali), Tako Cantina (Denali), & Crows Nest Log Cabins (Denali).
Roles & Responsibilities
Employee Housing Management (Approx. 60-70% of Time)
• Unit & Bed Turnovers: Manage the end-to-end turnover process, including tracking bookings,
coordinating unit/bed placements, and ensuring units are clean and fully prepared for incoming
employees.
• Property Inspections: Conduct regular scheduled and unscheduled cleanliness and general
condition checks of all employee housing units and common areas.
• Inventory Management: Maintain accurate inventory of housing supplies (e.g., linens, cleaning
supplies) and furniture/appliances, coordinating replacements as needed.
• Vendor Coordination: Schedule, manage, and oversee the work of external cleaning crews and
specialty contractors.
• Employee Relations: Serve as the primary point of contact for employee concerns, complaints, and
requests related to housing, ensuring professional and timely resolution.
Maintenance & Repair (Approx. 30-40% of Time)
• Primary Housing Maintenance: Independently perform routine and emergency maintenance and
repairs within employee housing properties. This includes, but is not limited to:
o Basic plumbing (e.g., unclogging drains, fixing minor leaks, replacing fixtures).
o Basic electrical (e.g., replacing outlets/switches, fixing light fixtures, minor troubleshooting).
o General carpentry (e.g., drywall repair, patching, painting, fixing doors/cabinets).
o Appliance troubleshooting and minor repair/replacement.
o Escalation: Accurately diagnose and communicate complex or major maintenance issues to
the company’s general maintenance team for assistance or external vendor scheduling.
• General Company Support: When not actively engaged with housing management or maintenance,
assist the company’s primary maintenance team with general facility maintenance, preventative
maintenance tasks, and project work across all company properties.
Compensation and Benefits Package
We offer a competitive compensation structure commensurate with the level of responsibility and the nature
of the role:
Total Rewards Details
Annual Salary $48,000 - $60,000 DOE
Benefits Medical, Dental, Vision
401K Match 100% match up to 3%, 50% match up to 5%
PTO 10 days / Year – Increase with Tenure
Sick 7 Days / Year
Paid Holidays Federal Holidays
Meal Discounts
Housing/Travel Covered by company if travel is needed to Denali properties
Qualifications
• Experience: Minimum of 2 years of hands-on experience successfully completing a variety of
general building maintenance tasks (e.g., basic plumbing, electrical troubleshooting, minor
carpentry, drywall repair).
• Organizational Skills: Demonstrated strong attention to detail and proficiency in scheduling and
logistics, including managing multiple competing priorities (e.g., unit turnovers, maintenance
requests, and cleaning crews).
• Communication: Strong interpersonal and written communication skills to effectively handle
employee concerns and coordinate with management and vendors.
• Physical Demands: Ability to lift at least 50 lbs, climb ladders, and perform physical work for
extended periods.
• Logistics: Must possess a valid driver’s license and have reliable transportation (or ability to use
company vehicles) to travel between housing units and company properties.
Preferred Qualifications
• Prior experience in a facilities, maintenance, or operations role where turnover or short-term housing
coordination was a key function.
• Professional certifications or formal trade training (e.g., HVAC, electrical, plumbing) are strongly
preferred but not required.
• Experience using property management or work order software.
AAP/EEO Statement: Northern Hospitality Group is an equal opportunity employer that is committed to
diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on
race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any
other protected characteristic as outlined by federal, state, or local laws. We make hiring decisions based
solely on qualifications, merit, and business needs