Quality Assurance Coordinator (Temp)

Job Description

Job Description

Overview

About You
As the Quality Assurance Coordinator (Temp), you support the day-to-day execution of Food Safety and Quality Assurance programs across Noodles & Company’s supply chain and restaurants. You bring strong organization, attention to detail, and a systems-oriented mindset to help keep certifications, documentation, ticket workflows, and invoices on track. In this role, you work closely with the Quality Assurance Manager to provide operational and administrative support that helps protect the guest experience and ensures QA processes run smoothly.

About Noodles

At Noodles & Company, we believe great food can spark meaningful connections. That’s why we’re on a mission to reintroduce the world to noodles—not just as a meal, but as an experience worth craving. As we evolve our brand to meet the modern guest, we’re focused on creating moments that surprise, delight, and shift perceptions of what fast-casual can be.

Every bowl we serve is rooted in global flavors, fresh ingredients, and intentional hospitality that makes guests feel seen and valued. Our values—We Care, We Show Pride, We Are Passionate, and We Love Life—guide how we show up for our guests, our team members, and each other.

Pay Range: $30-$34/hour

Position Duration: This is a temporary role with an estimated expectation of 4 months, with a potential to extend.

Your Day in the Life

• Provide day-to-day administrative and operational support for Quality Assurance programs across supply chain partners and restaurants
• Track and manage supplier and partner certifications and recertifications, including maintaining records and monitoring expiration dates
• Serve as a ServiceNow administrator for QA-related tickets, including intake, routing, tracking, and follow-up
• Support first-line QA requests and questions, escalating issues to the QA Manager as appropriate
• Assist with invoice processing, tracking, and reconciliation for QA-related vendors and services
• Maintain and organize QA documentation, including audit records, supplier approvals, and program files
• Support the coordination of third-party food safety audits, including documentation gathering and follow-up tracking
• Assist with data entry, reporting, and system updates across QA tools and internal databases
• Partner with cross-functional teams such as Supply Chain, Operations, Training, and Finance to ensure accurate information flow
• Provide support on QA projects, initiatives, and process improvements as directed
• Use guest service feedback to address quality issues related to guests and restaurants
• Support the execution of any necessary field product holds/recalls/retrievals, including communication with restaurants and consumers.

What You Bring to the Team

• Associate’s or Bachelor’s degree in a food-related field, or an equivalent combination of education and experience
• Minimum two years of professional experience in the food industry.
• Restaurant experience strongly preferred.
• Working knowledge of HACCP, auditing principles, and process control.
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Detail-oriented, solution-focused, and comfortable working within structured processes
• Experience supporting ticketing systems, workflows, or shared inboxes (ServiceNow preferred)
• Comfort handling invoices, vendor documentation, and routine administrative processes
• Strong verbal and written communication skills
• Proficiency in Microsoft Office, especially Excel.
• Ability to work independently while collaborating closely with a team
• Ability to maintain confidential and proprietary information
• Ability to exercise sound judgment and escalate issues appropriately
• This is a hybrid role with 2 days per week in our Support Office in Broomfield, Colorado. While we prioritize candidates who reside locally, we may consider remote arrangements for highly qualified candidates outside of Colorado.

Noodles & Company is an Equal Opportunity Employer and a Military Friendly workplace. We encourage Veterans and their spouses to apply. We are proud to be recognized on Forbes’ Best Employers for Diversity, Forbes’ Best Employers for Women, and Forbes’ Best Employers for Company Culture lists, and are committed to creating a workplace where Noodlers feel supported, respected, and able to bring their full self to work.

Application Deadline: Recruiting timelines vary by role, but all positions at Noodles & Company remain open for applications for at least 3 days from the posting date. This role is currently open and accepting applications.