Job Description
Job Description
- Develop and maintain barcode scanning capabilities and integrations with BMC Remedy/Helix systems
- Provide hardware support for Zebra Technologies and Motorola Solutions handheld barcode scanners
- Maintain and support Seagull Scientific Bartender applications and label templates
- Maintain and troubleshoot issues related to mobile hardware and Mobile Reach applications
- Support mobile applications and their interfaces with BMC Remedy asset, ITSM, and property management systems
- Maintain and support BMC Remedy/Helix systems with a focus on mobile integrations
- Plan, test, implement, and support system upgrades across all mobile and barcode platforms
- Troubleshoot and resolve application failures to minimize operational disruption
- Provide on-site support through occasional travel to geographically separated locations
- Deliver training and hardware support to customers utilizing Zebra Technologies and Motorola Solutions handheld barcode scanners
- Interface with cross-functional team members to ensure cross-platform module compatibility and standardization
- Collaborate on integration projects to maintain system cohesion
- Participate in technical planning and architecture decisions
- Other duties as assigned
Requirements
Education/Training:
- Bachelor’s Degree in a relevant discipline preferred
- Must have, or obtain within 90 days of start, a current DoD 8570 IAT Level II certification (ex: Security+)
Experience:
- 3+ years of directly related developer experience
- Experience in barcode systems development and integration
- Experience supporting mobile hardware, specifically Zebra Technologies and Motorola Solutions handheld barcode scanners
- Experience maintaining and supporting Seagull Scientific Bartender applications and label templates
- Experience with mobile hardware and Mobile Reach applications
- Experience supporting mobile applications and their interfaces with BMC Remedy asset, ITSM, and property management systems
- Experience maintaining and supporting BMC Remedy/Helix systems, with a focus on mobile integrations
- Experience planning, testing, implementing, and supporting system upgrades across mobile and barcode platforms
- Experience troubleshooting and resolving application failures
Security:
- Must be a US citizen
- Candidate must be in possession of a minimum DoD issued Secret Clearance
Physical Requirements:
- Able to occasionally reach with hands and arms
- Prolonged periods of computer screen use, while sitting or standing at a desk
- Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
- Able to safely lift and carry up to 20 pounds at a time
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
Salary: $105,000 - 120,000
Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.