IT QA Manager

Job Description

Job Description

My client's employees are the foundation that is so influential to their growth. They value transparent communication, accountability and being willing to learn and improve together. No matter the role, you'll have a voice here.

Your best work — Their employees work across the country in a mix of remote, hybrid and on-site roles where they can do their best work. We know that to succeed, their teams need flexibility.

Invest in ourselves — Employees are given the tools they need to grow their skills and create a meaningful career path within their company. They believe that developing talent from within creates a lasting community.

IT QA Manager
My client is seeking a highly skilled and team-oriented IT QA Manager to join their team as they continue their growth and digital transformation roadmap. This is a unique opportunity to make a significant impact by shaping a modern quality assurance strategy and culture in a fast-paced, Agile environment.
In this leadership role, you will manage the QA team, develop testing strategies, and ensure my client's products meet the highest quality standards. You will work closely with cross-functional teams including developers, product managers and stakeholders to ensure delivery of reliable, high-quality software products.
The ideal candidate has extensive experience in quality assurance management with advanced hands-on expertise across all testing methodologies including automation test.

Responsibilities

• Leading and managing QA team in the development, implementation, and execution of quality assurance processes and strategies.
• Developing and enforcing quality standards and procedures, ensuring all team members follow them.
• Leading the development and execution of automated tests using various tools and frameworks, ensuring adequate test coverage
• Monitoring and analyzing key quality metrics to track product performance and identify areas for improvement.
• Working closely with product development, engineering, and operations teams to ensure that quality standards are integrated into the product lifecycle.
• Developing and maintaining quality documentation, including test plans, reports, and defect tracking records.
• Establishing and maintaining a strong communication channel with departments to ensure quality expectations are met throughout the production process.
• Conducting root cause analysis of quality issues and implementing corrective actions to prevent recurrence.
• Providing leadership, training, and development opportunities to QA staff to enhance team skills and performance.
• Identification and implementation of new tools and technologies to enhance the quality assurance processes.
• Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality.

Required Qualifications:

• Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field.
• 5+ years demonstrable experience as a QA Manager in a scaled software engineering environment.
• Proven experience managing QA teams, including training, performance management, and team development.
• In-depth knowledge of quality assurance methodologies, tools, and frameworks.
• All testing phases: Functional, Regression, Integration, System, UAT, and Usability in an Agile environment.
• In-depth knowledge of Agile, Scrum, and Waterfall methodologies and the ability to implement QA processes in an Agile environment.
• Background in developing and managing automated test suites using tools (Selenium, TestNG, QTP, or similar) and scripting languages.
• Experience with software testing, defect tracking, and quality management systems (JIRA, TestRail, Quality Centre).
• Experience with performance testing and load testing tools (JMeter, LoadRunner), security testing, accessibility compliance testing.
• Writing and executing SQL queries, working with XML and JSON file formats.
• Testing REST and SOAP APIs using tools like Postman, SoapUI, SOAtest, and cURL.
• Working knowledge of modern web / mobile stacks: HTML5, AJAX, Node.js, AngularJS, iOS/Android development
• Experience with cloud-based QA tools and testing in a cloud environment (AWS, Azure) and AI testing tools.
• Familiarity with tools such as Jenkins or Git for continuous integration/continuous testing.
• Experience cross-browser and cross-device testing on iOS and Android platforms.
• Exposure to testing frameworks like Jasmine, Mocha, Karate. etc.
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills, both written and verbal, with the ability to present complex information to various stakeholders.
• Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.

Preferred Qualifications:

• Relevant certification in Quality Management (Six Sigma, ISO 9001, ISTQB).
• Industry experience in Warranty, Insurance, or Customer Service domains.
• Experience with Content Management Systems.
• Familiarity with Oracle Financials.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Company DescriptionBased On Talent www.basedontalent.com

Company Description

Based On Talent www.basedontalent.com