Job Description
Job Description
Job Summary
We are seeking an experienced Senior Program Manager to lead high-visibility, enterprise-level programs within a fast-paced and complex organization. The ideal candidate will have 10+ years of program/project management experience, strong executive presence, and a proven ability to manage multiple cross-functional initiatives from strategy and planning through execution and delivery.
The Senior Program Manager will provide leadership and direction to project managers and program teams while serving as a key liaison between executive leadership, business stakeholders, technology teams, and operational organizations.
Key Responsibilities
- Lead large-scale, cross-functional programs from initiation through successful completion.
- Develop and manage comprehensive program roadmaps, schedules, milestones, dependencies, budgets, risks, and deliverables.
- Provide guidance, coaching, and oversight to project managers and program team members.
- Serve as the primary point of contact for executive stakeholders, senior leadership, and steering committees.
- Establish and maintain effective program governance, reporting, and decision-making processes.
- Prepare and deliver executive-level presentations, status reports, dashboards, and program updates.
- Identify, track, and proactively mitigate program risks, issues, dependencies, and constraints.
- Drive cross-functional collaboration across business, technology, operations, and other stakeholder groups.
- Ensure program objectives and project deliverables remain aligned with business strategy and organizational priorities.
- Facilitate executive and steering committee meetings and drive timely decisions and issue resolution.
- Monitor program performance, timelines, and milestones and implement corrective actions when required.
- Manage multiple concurrent projects and workstreams while maintaining visibility into overall program health.
- Lead programs through changing priorities, competing demands, and high-pressure situations.
- Apply Agile, Hybrid, and traditional project management methodologies based on program requirements.
- Promote continuous improvement in program delivery, governance, communication, and stakeholder engagement.
Required Qualifications
- Bachelor's degree in Business, Information Technology, Project Management, or a related field.
- 10+ years of experience in Program Management and/or Project Management within large enterprise environments.
- Proven experience managing large-scale, complex, cross-functional programs.
- Strong experience managing multiple concurrent projects, workstreams, and stakeholders.
- Excellent executive-level written and verbal communication skills.
- Strong stakeholder management, negotiation, influencing, and conflict-resolution skills.
- Demonstrated ability to quickly understand, synthesize, and communicate complex information.
- Strong analytical, organizational, and problem-solving capabilities.
- Ability to operate effectively in high-pressure, fast-paced environments.
- Experience with:
-
- Jira
- Microsoft Project (MS Project)
- Microsoft Office Suite
- Strong understanding of program governance, risk management, dependency management, and executive reporting.
Preferred Qualifications
- PMP, PMI-ACP, or equivalent project/program management certification.
- Previous experience with Charter Communications or another major telecommunications organization.
- Experience in the Telecommunications industry.
- Experience leading enterprise transformation, technology modernization, or operational programs.
- Experience with Agile, Hybrid, and Waterfall delivery methodologies.
- Experience managing highly visible initiatives involving executive leadership.
- Experience working across large, matrixed enterprise organizations.
\nCompany Description
Founded in 2015 and backed by two decades of hands-on experience, our strong insight on the enterprise ecosystem and its dynamics helps to offer a complete end-to-end solution. We automate recruitment processes with intelligent solutions to save time and money. Synkriom leads the industry with experience authentication of candidates.
Company Description
Founded in 2015 and backed by two decades of hands-on experience, our strong insight on the enterprise ecosystem and its dynamics helps to offer a complete end-to-end solution. We automate recruitment processes with intelligent solutions to save time and money. Synkriom leads the industry with experience authentication of candidates.