Job Description
Job Description
Summary
As an MSP System Admin/ Network Admin II, you own the technical health of assigned small-to-midsize business clients — running proactive audits and alignments, delivering onboarding and infrastructure projects, and standardizing environments to our best practices. You'll work hands-on across Windows Server, Microsoft 365, Azure, Intune, virtualization, and networking, automating repetitive work with PowerShell. We hire for fit and trajectory and invest in your growth, training, and certifications.
Compensation and Benefits
- Salary $60,000- $85,000
- Latest technology tools: IT Management, Knowledgebase, Professional Service Automation, cellphone, laptop, and two screens
- Latest technical training: expert led events and on demand, certification reimbursement
- Medical & Dental Insurance 75% of family premium covered
- 401K w/ 4% match
- 3 Weeks PTO plus Paid Holidays
Company Overview
Thriveon is Minnesota’s leading IT Success provider, locally owned and operated since it’s founding in 2002. Thriveon offers a clearly differentiated managed IT service that delivers results not otherwise available in the Minnesota and Florida markets. Thriveon is poised to grow 5x over the next 8 years, from the current team of 30 people. Thriveon’s mission is to empower people to create business success with information and technology. Industries served are manufacturing, construction, and professional services businesses with 20-300 staff members in Minnesota and Florida. Thriveon is proud to have been featured on the Inc 5000 and Channel Futures MSP 501. The management at Thriveon believe its people are its most important asset and is focused on developing a rewarding career plan for team members, creating an environment for them to grow and thrive. The culture is a results oriented close-knit family. The work environment is hybrid in-office and remote as the work allows.
Duties & Responsibilities
- Serve as the technical expert for assigned clients, keeping documentation and environments aligned to Thriveon best practices.
- Deliver onboarding, offboarding, and infrastructure projects on time and within scope.
- Understand client change requests, business impact, resolving client satisfaction and root cause.
- Run proactive audits and alignment work that prevent issues before they become tickets.
- Script and automate repetitive work.
- Document changes in real time and contribute improvements to our standards in our continuous-improvement meetings.
- Implement remotely, on site, and after hours as needed.
- Maintain up-to-date Time Entries and Expenses for billing and accounting purposes.
- Participate in daily huddles, weekly meetings, and on call rotation.
- Complete 1 hour of continuing education per week to improve job skills.
- Exemplify Thriveon Core Values: Humble, Helpful, Ambitious, Coachable and Curious.
Qualifications
- Minimum of 3 years’ experience in a systems/infrastructure role
- Bachelor's degree in computer science, information sciences, or related field preferred.
- Experience with Windows Server (Active Directory, DNS, DHCP, Group Policy)
- Experience with Microsoft 365 administration and Microsoft Azure
- Experience with Server and network infrastructure (firewalls, switching, VLANs)
- Experience with PowerShell scripting for automation
- Experience with Microsoft Intune / endpoint management
- Knowledge of small to mid-size business IT systems.
- Detailed oriented with strong documentation skills.
- Effectively communicate in a non-technical way to clients.
- Authorized to work in the United States without current or future employer sponsorship.