Job Description
Job Description
As a Benefits Administration Specialist, you'll be the operational heartbeat of our client services model.
Some of what you do will include:
- Process Open Enrollment elections, new hire enrollments, terminations and qualifying life events with speed and accuracy.
- Conduct regular audits to verify enrollment accuracy and resolve discrepancies.
- Work directly with clients to obtain missing HR data and support life event documentation.
- Coordinate with carriers and clients to resolve Evidence of Insurability requests.
- Manage COBRA eligibility determinations and process with the COBRA vendor when required.
- Audit API/EDI/834 integrations to ensure no file transmission errors or carrier discrepancies.
- Maintain accurate, up-to-date records in Salesforce.
- Proactively reach out to clients and new hires on missing enrollments.
- Collaborate with Client Account Managers and Analytic teams as needed.
What you Bring:
- Minimum 3 years of administrative or data entry experience.
- Strong HR/benefits background strongly preferred
- Experience with Employee Navigator or similar benefits administration platforms.
- Proficiency in Microsoft Office Suite (Excel, Word, Powerpoint)
- Above-average technical aptitude - you will learn new system quickly
- Exceptional attention to detail and a commitment to accuracy under deadline pressures.
\nCompany Description
We are a leading employer benefits firm delivering smart benefit solutions to private and publicly traded companies. Behind every seamless open enrollment and every resolved claim is a team that genuinely cares about doing the work right.
Company Description
We are a leading employer benefits firm delivering smart benefit solutions to private and publicly traded companies. Behind every seamless open enrollment and every resolved claim is a team that genuinely cares about doing the work right.