Field Service Engineer

Jenoptik North America, Inc.

Prince George's County, MD, USA

Published: 6/14/2022

Engineering

Full Time

Job Description

RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO):

System design, build, and test, including camera, solar, battery & electrical elements
Component repair, maintenance, calibration and certification
Onsite installations & training in various locations across the Americas, “gets the job done”.
Technical Support by e-mail, phone, or onsite for our customers in the Americas
Maintains rapport with customers by examining complaints and identifying solutions
Responsible for documentation of service and installation actions by completing forms, reports, logs, and records for quality control purposes
Performs all other duties as assigned

REQUIREMENTS:

Position is located in Prince Georges County
4-year degree or Certification in the electrical/technical field
Prior field engineering and electrical experience essential
3 years of experience with component-level repair and/or assembly in a workshop
Service experience in camera, radar, laser, photo, and/or optical systems is very advantageous
Ability to work well under pressure and manage a challenging workload
Intermediate knowledge of Microsoft Office products (Excel, Word, PowerPoint)
Experience in SAP, or other ERP/MRP database

REQUIREMENTS (CONTINUED):

Up to 50% travel possible, international and domestic
Valid driver’s license and Passport required
Effective communication skills, both written and verbal
Must possess “soft skills”: personal effectiveness, creative problem-solving, strategic thinking, and team-building skills
Skilled in dealing with people effectively and politely
International service experience is desirable

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use of hands or fingers to handle or feel objects, tools, or controls and keyboarding; reach with hands and arms; climb stairs and ladders; balance; stoop, kneel, crouch or crawl; talk and hear.

The employee must be able to lift and/or move up to 50 pounds.

Company DescriptionJenoptik is an industry leader in high performance optical systems and healthcare & industry solutions. Optical technologies are the very basis of our business. Our customers primarily include companies in the semiconductor equipment, automotive and automotive supplier, medical technology, defense and security as well as the aviation industries. With more than 30 facilities across the globe and 8 offices in the US, Jenoptik is present in more than 80 countries. Join us to make a difference and experience Sharing Excellence on a global scale.

Company Description

Jenoptik is an industry leader in high performance optical systems and healthcare & industry solutions. Optical technologies are the very basis of our business. Our customers primarily include companies in the semiconductor equipment, automotive and automotive supplier, medical technology, defense and security as well as the aviation industries. With more than 30 facilities across the globe and 8 offices in the US, Jenoptik is present in more than 80 countries. Join us to make a difference and experience Sharing Excellence on a global scale.