Job Description
Job Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Compensation:
$16 - $18 hourly
Responsibilities:
- Ensure all guests feel they are having an exceptional experience at the property
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Process additional administrative, bookkeeping. and accounting procedures as required
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Qualifications:
- Requires a flexible schedule that allows for overnight shift hours
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Experience in the hospitality industry or guest services is preferred, but not required
- Excellent customer service and communication skills are required
- High school diploma or equivalent required; some college preferred
About Company
A hospitality company committed to providing a memorable guest experience, personal growth for employees, and enriching the communities we serve. We own and operate several hotels, including Country Inn & Suites, located in Duluth, MN, along with other properties in the Midwest region.