Job Description
Job DescriptionJob Title: Client Coordinator
Are you passionate about creating exceptional customer experiences and thriving in a fast-paced, dynamic environment? If so, A Pool Day is seeking a Client Coordinator for a temporary position that has potential to become permanent.
Join the A Pool Day Team and Make a Difference
As a Client Coordinator, you will be a brand ambassador, ensuring that every customer interaction reflects our commitment to superior service. You will play a key role in maintaining our industry-leading reputation by embodying our core values of positivity, a can-do attitude, passion, integrity, honesty, accountability, reliability, and exceptional customer service.
Responsibilities:
Pool Service: Scheduling, dispatching, and routing technicians; monitoring appointments; managing service agreements; creating service calendars; updating customers on schedule changes; and maintaining customer files.
Office/Administrative: Providing customer assistance via phone, email and in person; selling club memberships; and managing warranty claims.
Requirements:
Ability to work under pressure
High school diploma or equivalent
Strong customer service skills
Punctual and dependable
Follow company core values
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Computer skills and knowledge of Gmail, Microsoft Office, Word, Excel
Dispatching experience
Grow with Us
If you're a team player who's eager to learn and grow in a fun and rewarding environment, we encourage you to apply today. Join A Pool Day and discover a workplace where your contributions are valued, your ideas are welcomed, and your career can flourish.