Job Description
Job Description
We have a rare and immediate opportunity to add to our award-winning dealership family. We are looking for an experienced, Express Maintenance Service Advisor to join our Service Department.
Pay: $60,000.00 - $70,000.00 per year
Benefits
- Medical, dental & vision coverage
- Paid Time Off (PTO)
- Holiday pay
- 401k plan
- Life insurance benefit
- Hosted company events
- Vehicle purchase program
- Employee discounts for parts/service and more!
- We offer training and opportunities for bonuses/spiffs for productivity!
Responsibilities
- Greet, assist and document customer concerns on repair orders
- Interview customers about concerns they have with their vehicle
- Sell repair work needed based off Technician and menu recommendations, along with customer’s scheduled maintenance needs
- Stay in communication with customer as repair work is being completed
- Deliver completed vehicle to customer with full explanation of completed work and any additional recommendations
- Resolve customer concerns
Qualifications
- Automotive experience required
- Weekend availability
- Strong written and verbal communication skills
- Strong organizational skills
- Patience in problem-solving scenarios
- Proficient with technology, texting applications, etc.
- Experience with Tekion a plus!
We are a drug-free employer. Applicants must be able to pass a pre-employment drug test. Currently employed applicants will remain anonymous.
We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.