Job Description
Job Description Job Title Reports to: Quality Manager Group Quality Manager Role Requirements To champion and lead quality related activities, embed continuous improvement activities into day-to-day activities & ensure ISO 9001 / API Q1 and Aerospace accreditations are maintained. Duties and Responsibilities Ensure all tasks & work complies with Health & safety, environmental & quality policies and procedures of the company and champion these policies & procedures at all times. Maintain the quality system in line with policy, customer and national/international standards. Lead the Quality function in the US to embed continuous improvement methodologies into day to day activities. Analyse and improve current processes by establishing relevant metrics by kpi. Manage the internal audit schedule, coordinate and conduct internal and external audits. Coordination of customer complaints. Internal and supplier NCR disposition. Monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set kpi. Coordination of customer and supplier concessions. Management of the Approved Suppliers List. Supplier auditing. Coordination of customer and third party quality audits. Management and resolution of NCRs /CA/MOC and customer complaints ensuring root cause closure when appropriate to prevent re-occurrence. Fulfil the quality representative role as defined in ISO 9001: liaising with the Group Quality Manager as necessary. Manage QMS calibration requirements on a monthly basis.
Competencies Good computer and IT skills, with experience of ERP systems. Excellent communication skills combined with professionalism. Performance Measures
Monthly QA scorecard including NCR’s, customer complaints, calibration, cost of quality. Customer complaints to be <1% of items delivered, cost of quality to be <.35% Audits completed to predetermined audit schedule As part of the management team you will also be jointly responsible for contributing towards the achievement of the company’s strategic and operational targets and overall business aims Qualifications Significant experience in Quality Assurance activities. Good knowledge of ISO 9001 or equivalent Standards and auditing practices.
Company benefits offered to all full-time regular employees following 60 days of active employment.
· Company Matching 401K contributions
· Company recognized paid public holidays
· Basic Term Life and AD&D Insurance
· Short-Term Disability and Long Term Disability · Medical/Dental/Vision Plans (employee cost sharing) · Disability Benefits
· Life and Voluntary/Optional Insurance
· 401(k) -The company matches dollar for dollar on the first 4% and $.50 on the dollar for the next 2%.
· PTO/Vacation
· Holidays: New Years Day, Memorial Day, Thanksgiving(2), Independence Day, Christmas (2), Good Friday, Labor Day, Floating (1) as approved