Automotive Business Development Representative (BDC)

Job Description

Job Description

Automotive Business Development Representative (BDC)

AutoShop Call Backs | Houston, TX

Training In-Office • High Performers Earn Remote Flexibility

$41,000-$60,000+ | Base Pay + Monthly Bonus

Are you an experienced Automotive BDC Representative looking for something different?

• Maybe you're tired of dealership politics.
• Maybe you're tired of working every Saturday.
• Maybe you're looking for a career where your performance—not showroom traffic—determines your success.
• AutoShop Call Backs partners with some of the best independent repair shops across the country, helping them reconnect with customers, schedule appointments, and keep their service bays full.
• If you've worked in dealership BDC, service BDC, customer retention, service advising, or automotive appointment setting, you'll already understand the fundamentals of this role.

What You'll Do

Instead of working for one dealership...

You'll help support multiple high-performing automotive repair shops by:

• Contacting customers due for maintenance or repairs
• Re-engaging declined service recommendations
• Following up on missed opportunities
• Scheduling appointments directly into shop calendars
• Updating CRM notes accurately
• Building trust with customers over the phone
• Helping repair shops grow their business

This is an outbound phone role, but every conversation has a purpose.

You're helping customers take care of their vehicles while creating real revenue for our clients.

Why Experienced BDC Representatives Love This Role

✔ Monday-Friday schedule

✔ No waiting for showroom traffic

✔ No dealership politics

✔ Work with multiple successful shops across the country

✔ Performance-based bonuses

✔ Career advancement as our company grows

✔ Opportunity to earn remote work after training

Compensation

• Competitive hourly base
• Monthly performance bonuses
• Typical earnings of $41,000-$60,000+
• Advancement opportunities into leadership and training roles

Top performers consistently outperform the advertised compensation.

What We're Looking For

We're especially interested in candidates with experience in:

• Automotive Business Development Center (BDC)
• Service BDC
• Automotive Customer Care
• Service Advisor
• Automotive Appointment Coordinator
• Customer Retention
• Automotive Sales
• CRM Follow-up
• Dealership Internet Sales

If you've scheduled appointments, worked customer follow-up campaigns, handled service reminders, or reactivated lost customers—you'll likely transition quickly.

The Ideal Candidate

• You enjoy talking with people.
• You understand the importance of follow-up.
• You're comfortable working inside a CRM.
• You stay organized.
• You can handle objections professionally.
• You enjoy hitting goals.
• You like seeing your work directly impact business results.

Training & Remote Opportunity

Every new team member trains in our Houston office.

Once you've demonstrated consistency, reliability, and strong performance, you'll have the opportunity to earn remote work privileges.

Remote team members must maintain:

• Dedicated home office
• Reliable high-speed internet
• Quiet professional workspace
• Consistent performance expectations

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Career Advancement
• Ongoing Coaching & Development

Why Join AutoShop Call Backs?

We're not a dealership.

We're building the premier automotive customer engagement company in the country.

Every day, we help independent repair shops recover lost revenue, improve customer retention, and deliver better service experiences.

If you're an experienced BDC professional looking for more opportunity, more stability, and a better long-term career path, we'd love to meet you.