Job Description
Job DescriptionAbout the role:
Responsible for marketing and leasing property in accordance with policy and procedures set out by management. Responsibilities also include providing resident relations services in a professional and courteous manner. Other responsibilities include but are not limited to the performance of miscellaneous clerical duties well as support for office personnel.
Pay: $21/hr
Job Type: Full-time, temp to hire
Schedule: Monday to Friday 8:00am-5:00pm
Industry: Leasing and Housing
Duties/Responsibilities
Marketing:
• Assists in the development and implementation of marketing plan
• Assists in creation of advertisement for newspapers and other listings
• Markets vacant/on notice units.
• Shops competition as needed to determine the status of current market.
• Conducts marketing surveys of competition, including occupancy rates, amenities, prices, specials (e.g., one-month free rent), traffic, etc., and use the information to develop strategies.
Leasing:
• Greets prospective residents
• Walks property tour route daily to ensure it is clean and presentable
• Shows model units, common areas, and amenities
• Logs all rental traffic to include guest cards and phone calls.
• Completes follow-up of all rental inquiries (send thank you note, call, etc.) in a timely manner.
• Processes rental application and prepare lease forms and reports according to property guidelines.
• Qualifies, demonstrates, and leases apartment in accordance with Fair Housing Guidelines
• Collects deposit and /or fees associated with move in
• Conducts unit inspection for move-in
Tenant Management / Relations:
• Participates in property inspections: quarterly, move-in and move-outs
• Aids residents with the move-out process
• Addresses complaints and resolve issues in a timely and professional manner
• Retains accurate records
Administrative:
• Contributes to the general upkeep and cleaning of offices, common areas, and models.
• Maintains confidentiality of resident, applicant, and or employee information.
• Attends mandatory meetings and trainings
• Other duties as assigned.
MINIMUM QUALIFICATIONS
A. Education – High School diploma or GED
• Business school, college, or related accredited courses in management, accounting and or marketing.
B. Experience -
• One year of related leasing/marketing/sales experience or equivalent combination of education
and experience preferred.
• Computer literacy; basic working knowledge of MS Word and Excel