Field Service Technician

Job Description

Job Description
Experienced Maintenance Technician Premium Digital Office Solutions has been a leader in the managed print service industry for over twenty-seven years. We are seeking a dynamic individual that is self-motivated and driven.



As a Field Service Technician, you will be responsible for:

· Performing a full range of on-site maintenance for printers and multi-function devices· Set-up new machines in warehouse prior to customer delivery· Travel to customer location to perform installation of new office equipment· Travel to customer location to troubleshoot, diagnose, repair error codes, fix, and maintain printers and copier equipment

Required Skills and Responsibilities:

· Must have a proven track record in outstanding customer service· Product knowledge with maintenance and parts of Sharp, Brother, Konica Minolta, and Lexmark or other industry manufacturers· Working knowledge of computer systems such as Microsoft, Apple, and common network solutions· Able to drive a small box truck
Requirements for success:

· Able to work independently on site and off site · Provide exceptional customer service· Have good time management skills and repair equipment properly· Communicate when off-site back to home base via email· Must have valid driver’s license with reliable transportation · Must be able to travel daily to customer sites which may include NYC occasionally

Benefits:

Medical, dental, visionLife InsurancePaid time off – holidays, PTO and vacation Salary:

Based on experience