Job Description
Position Overview
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We are seeking a highly motivated Clinical Specialist to provide clinical education, training, and support within the diabetes space. This individual will work closely with healthcare professionals and patients to support diabetes management, therapy education, and the successful adoption and utilization of diabetes-related technology.
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The Clinical Specialist will serve as a trusted clinical resource throughout an assigned territory, providing hands-on education and support to healthcare providers, clinical staff, and patients. The ideal candidate has a strong clinical background in diabetes care, excellent communication and presentation skills, and experience educating healthcare professionals and/or managing patients utilizing insulin pump therapy.
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Key Responsibilities
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- Provide clinical education and training to healthcare professionals, patients, and other key stakeholders.
- Conduct product and therapy training in clinical and healthcare settings.
- Serve as a clinical resource for customers throughout the onboarding and ongoing support process.
- Educate healthcare professionals on diabetes management, appropriate patient selection, product utilization, and therapy management.
- Develop strong relationships with healthcare providers, diabetes educators, clinical staff, and other customers within the assigned territory.
- Partner closely with the commercial sales team to support customer education and successful product adoption.
- Maintain a high level of clinical, diabetes, and product knowledge.
- Deliver presentations and educational programs to individuals and groups.
- Support patients and healthcare professionals with clinical questions and training needs.
- Maintain all required professional licenses, certifications, and credentials.
- Travel throughout the assigned territory as necessary to support customers and business needs.
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Preferred Qualifications
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- Bachelor's degree.
- Current professional clinical credentials and/or certifications, such as: Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), Registered Nurse (RN)
- Experience managing or supporting patients utilizing insulin pump therapy.
- Strong knowledge of diabetes management and experience working with diabetes patients and healthcare providers.
- Prior experience in a commercial or field-based role within the medical device or pharmaceutical industry.
- Experience partnering with sales professionals in a customer-facing environment.
- Valid driver's license.
- Strong interpersonal, communication, and presentation skills.
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