Sales Associate (Midland, TX- Store# 51804)

Job Description

Job Description

About Company:

We Are OXXO USA

With over 24,000 stores across Latin America and now expanding into the U.S., OXXO has been a trusted name in convenience retail since 1978. Backed by FEMSA, we’re committed to delivering fast, friendly service while creating meaningful impact in the communities we serve. Join us as we grow across the U.S. and help shape the future of retail through innovation, inclusion, and purpose.

Why Join OXXO USA?

· Be part of a fast-growing retail organization backed by one of the largest global retailers.

· Play a pivotal role in the digital and operational transformation of the business.

· Competitive salary, benefits, and performance incentives.

· Collaborative, values-based culture that promotes innovation and professional growth.

About the Role:

As a Sales Associate at Store 51804, you will play a crucial role in delivering an exceptional customer experience that drives sales and fosters customer loyalty. Your primary focus will be to engage with customers, understand their needs, and provide knowledgeable product recommendations to meet those needs effectively. You will be responsible for maintaining the store’s visual appeal and ensuring that merchandise is well-stocked and organized. This role requires a proactive approach to problem-solving and the ability to work collaboratively with team members to achieve sales targets. Ultimately, your efforts will contribute to the overall success and reputation of the store within the community.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous retail or customer service experience preferred but not required.
• Basic proficiency with computers and point-of-sale systems.
• Strong communication and interpersonal skills.
• Ability to stand for extended periods and perform physical tasks such as lifting merchandise.

Preferred Qualifications:

• Experience working in a fast-paced retail environment.
• Familiarity with the store’s product lines and industry trends.
• Additional language skills to assist a diverse customer base.
• Demonstrated ability to achieve sales targets and work effectively in a team.
• Customer service certification or related training.

Responsibilities:

• Greet and assist customers in a friendly and professional manner to create a welcoming shopping environment.
• Understand and communicate product features, benefits, and promotions to customers to facilitate informed purchasing decisions.
• Process sales transactions accurately using the point-of-sale system and handle cash or electronic payments securely.
• Maintain the cleanliness and organization of the sales floor, including restocking shelves and arranging displays.
• Collaborate with team members to meet or exceed daily and monthly sales goals and participate in inventory management activities.

Skills:

The required skills such as strong communication and interpersonal abilities are essential for engaging customers and understanding their needs, which directly impacts sales success. Proficiency with point-of-sale systems ensures efficient and accurate transaction processing, contributing to a smooth customer experience. Physical stamina and organizational skills are used daily to maintain the store’s appearance and manage inventory effectively. Preferred skills like knowledge of product lines and additional language capabilities enhance the ability to serve a broader customer base and provide tailored recommendations. Teamwork and goal-oriented skills help in collaborating with colleagues to meet sales targets and foster a positive work environment.