<h3>Job Description</h3>
<p>Job DescriptionJob Description: Helpdesk TechnicianJob Responsibilities:
<ul>
<li>Provide technical assistance and support to customers over the phone or email</li>
<li>Troubleshoot technical issues related to audiovisual equipment and systems</li>
<li>Install and configure hardware and software</li>
<li>Collaborate with other IT professionals to resolve complex issues</li>
<li>Document all technical interactions and resolutions</li>
</ul>
<p>Essential Qualifications:
<ul>
<li>Degree in Computer Science, Information Technology, or relevant field</li>
<li>Strong problem-solving skills and attention to detail</li>
<li>Excellent communication and customer service skills</li>
<li>Ability to work well under pressure and in a fast-paced environment</li>
</ul>
<p>Desired Experience:
<ul>
<li>Minimum of 1 year of experience in a helpdesk or technical support role</li>
<li>Experience with audiovisual technology is a plus</li>
<li>Familiarity with ticketing systems and remote support tools</li>
</ul>
<p>Salary &amp; Benefits:
<ul>
<li>Salary Range: $89,000 - $100,000 per year</li>
<li>Health and dental insurance coverage</li>
<li>Paid time off and holidays</li>
<li>Professional development opportunities</li>
<li>Retirement savings plan</li>
</ul>
<p><br></p>
