Front Desk Administrator for Aesthetic Plastic Surgery Practice

Job Description

Job Description

The Lind Institute of Plastic Surgery is looking for a personable, energetic, well-groomed, well-kept, and organized front desk administrator for our private aesthetic surgery practice, med-spa, and surgical suite.

A successful candidate should have the following qualities:

• Prior experience in a front desk roll in a medical office, preferably in aesthetics

• Must have impeccable people skills with great phone etiquette

• Outgoing personality

• Must be calm with great customer service skills (pleasant, accommodating, and attentive)

• Must have the ability to create to-do lists so that tasks aren't forgotten and are completed by the end of the day

• Ability to multitask

• Must be dependable and hardworking

• Must be sharp and accurate with data entry (chart entries, billing, payments)

• Should be someone who doesn't repeatedly makes mistakes

• Highly organized

• Have problem solving abilities

• Have the ability to learn and explain the services we offer

• Have emotional intelligence with lots of common sense

• Very detail oriented

• One who takes initiative and anticipates needs

• Ability to be accessible, approachable, and friendly

• Excellent time management skills

• Honest and trustworthy

• Have the ability to prioritize duties while carrying out multiple responsibilities

• Excellent communication skills in English (verbal and written) (Bilingual in Spanish a huge plus)

• Hard working

• Should be efficient with working on a computer (experience using Nextech electronic medical record/practice management a huge plus)

• Legally able to work in The United States

Principal Duties and Responsibilities

• Answer multiple phone lines

• Learn how to answer potential new patient's questions about the procedures we offer

• Managing the providers' schedules and booking patient appointments

• Checking patients in and out

• Create patient bills

• Process and enter payments into the practice management system

• General office inventory control

• Complete and accurately enter data into charts as applicable

• Scan documents and enter into charts as needed

• Keep common patient areas tidy

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions".

Expected Areas of Competence

• Strong computer skills using Microsoft Office

• Nextech EMR (electronic medical record) experience a plus

• Accurate data entry with rare errors

• Ability to work well with others

• Be highly organized and able to prioritize

• Excellent communication skills

• Be drama free

• Have analytical and multitasking skills

• Very detail oriented with a Type A like personality

• Be a problem solver

Education/ Experience Requirements

• High School diploma minimum

Travel Requirements

• None

Company DescriptionEstablished by Dr. Jeffrey Lind in 2015, Lind Plastic Surgery & Med Spa swiftly redefined the
standards of modern aesthetic surgery, specializing exclusively in advanced breast and body
procedures. Since 2020, our state-of-the-art facility, featuring dedicated clinical space, two
AAAASF-accredited surgical suites, and a premium med spa, has served as a beacon of
innovation and luxury. Located in Spring, TX, just north of Houston, we provide an exceptional,
inviting work environment where creativity, collaboration, and excellence flourish each day.

Company Description

Established by Dr. Jeffrey Lind in 2015, Lind Plastic Surgery & Med Spa swiftly redefined the\r\nstandards of modern aesthetic surgery, specializing exclusively in advanced breast and body\r\nprocedures. Since 2020, our state-of-the-art facility, featuring dedicated clinical space, two\r\nAAAASF-accredited surgical suites, and a premium med spa, has served as a beacon of\r\ninnovation and luxury. Located in Spring, TX, just north of Houston, we provide an exceptional,\r\ninviting work environment where creativity, collaboration, and excellence flourish each day.