Facilities and Compliance Coordinator

Job Description

Job DescriptionPosition Summary:

The Facilities and Compliance Coordinator is responsible for managing lease agreements across 40+ locations, overseeing company insurance policies, resolving regulatory complaints, and supporting office expansion initiatives. This role also monitors ongoing compliance activity, identifies patterns or recurring issues, and uses a root cause approach to recommend long-term solutions that reduce risk and improve company operations.

Key Responsibilities:Facilities Oversight

• Manage and maintain lease agreements for all locations, including renewals and rent escalations.
• Act as the liaison with landlords and property managers.
• Coordinate repairs, maintenance, and ensure all offices meet regulatory and brand standards.

Compliance & Regulatory Monitoring

• Respond to and resolve Department of Insurance (DOI) complaints with professionalism and urgency.
• Maintain and improve the company’s BBB rating by addressing disputes and concerns.
• Track and maintain all business insurance policies (auto, workers’ comp, property, general liability).
• Monitor compliance trends across departments and identify recurring issues.
• Conduct root cause analysis and partner with department leads to implement long-term fixes.
• Maintain a compliance calendar to track deadlines, renewals, and documentation.

Expansion & Growth

• Identify and evaluate potential new office locations.
• Perform site research and due diligence for office expansion.
• Support lease negotiations in collaboration with leadership and legal.

Pay rate: Starting $25 an hour

Requirements

Qualifications:

• 3+ years of experience in operations, compliance, facilities coordination, or insurance.
• Strong understanding of regulatory compliance and risk mitigation.
• Skilled in identifying operational patterns and conducting root cause analysis.
• Excellent organizational and communication skills.
• Ability to travel to office sites as needed.
• Proficient in Google Workspace or Microsoft Office Suite.

Benefits

• Paid training

• Career advancement opportunities

• Health, Dental, Vision and Life Insurance

• 401k Plan

• Paid vacation

• Employee discount on our services: Car Insurance, Life Insurance, Traffic School, DMV, and Immigration Services

• Competitive salary and benefits package

• Opportunities for professional development and growth.

• A supportive and inclusive workplace culture.

• The chance to make a meaningful impact on people's lives.