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Property Manager (Donner Lofts)

MidPen Housing
locationSan Jose, CA, USA
PublishedPublished: 6/14/2022
Real Estate
Full Time

Job Description

Job Description

About MidPen

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025.

Property Name: Donner Lofts

Property Manager of Permanent Supportive Housing

The Property Manager is responsible for managing a portfolio of Permanent Supportive Housing properties, with a focus on person-centered property management to include customer service and tenant retention. The Property Manager must be flexible and tolerant of behaviors associated with persons struggling with behavior/mental health challenges and willing to support housing retention initiatives. The Senir Property Manager oversees stabilized and new lease-ups at PSH properties, in collaboration with MidPen's Lease-Up and Resident Services Teams. The Property Manager ensures alignment with MidPen standards and guidelines, including Fiscal Management, Compliance, Facilities Management, Risk Management, Tenant Management, Employee Management, Community Outreach, as well as Internal and External Partnering.

Responsibilities:

  • Operational Oversight: Manage day-to-day property operations including crisis response, maintenance planning, vendor compliance, lease enforcement, and safety/security protocols.
  • Financial Management: Approve expenses, monitor cash flow, oversee rent schedules and renewals, and ensure timely completion of audits, tax filings, and regulatory reports.
  • Cross-Functional Collaboration: Partner with internal leadership, support teams, and external agencies to drive service excellence and strategic initiatives.
  • Staff Development & Compliance: Mentor property staff, conduct performance reviews, and ensure adherence to HR policies, safety standards, and housing regulations (HUD, TCAC, Fair Housing, etc.).
  • Resident Engagement & Marketing: Lead marketing efforts, support lease-ups, resolve tenant concerns diplomatically, and implement retention strategies aligned with company policies.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

Knowledge, Skills, and Abilities

  • Must have knowledge of Permanent Supportive Housing and the time commitments needed to ensure the success of the communities and residents
  • Ability to effectively support direct reports in challenging situations or tenant crisis
  • Proficient in using Microsoft Word, Excel, Outlook and property management software such as MRI, Yardi, RealPage or Boston Post
  • Knowledgeable of basic accounting principles
  • Working knowledge of required building maintenance
  • Strong employee coaching and mentoring skills
  • Solid marketing and lease-up experience

Education and Experience

  • Bachelor's degree and seven (7) years of multi-family residential property management experience with a minimum of two years of affordable housing experience, or an equivalent combination of education and experience
  • Seven (7) years of management experience
  • Tax Credit Specialist and Certified Occupancy Specialist certified
  • Certified Property Management education preferred

Working Conditions

  • Ability to travel between properties

PAY RANGE

$75,000 - $85,000 Annual Salary - Pay based on applicable experience

Benefits and Compensation (see here for full details)

  • Health Insurance
  • Dental, Vision, Life & Disability Insurance
  • 403(b) Retirement Investment with Employer Match
  • Employee Education Reimbursement Program
  • Paid Parental Leave
  • FSA for Childcare, Medical, and Commuter Benefits
  • EAP Program
  • Pet Insurance
  • Paid Time Off
  • 14 Paid Company Holidays
  • 4 Paid Wellness Days

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

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