Assistant General Manager & Senior Maître D

Job Description

Job DescriptionAssistant General Manager & Senior Maitre DOperations & Sales Leadership
Immediate Hire
Local Candidates Only

We are seeking a highly experienced hospitality leader to join our management team in a senior, hands-on role overseeing event execution, service operations, staff leadership, and active participation in sales.

This is not a support or training role.
This position requires 10+ years of hospitality management experience and proven ability to run events, lead teams, and confidently engage clients during the sales process, including leading venue tours.

If you have not personally managed live events, directed service teams, or led client-facing sales conversations, this role will not be the right fit.

This position requires consistent on-site presence for evenings and weekends. We are seeking candidates who live within approximately 45 minutes of the venue, ideally within Westchester County or neighboring counties.

The Right Candidate

You are a decisive, confident leader who:

• Commands respect from staff and peers
  
  
• Thrives in fast-paced, live-event environments
  
  
• Anticipates issues before guests notice them
  
  
• Is comfortable and credible in front of clients
  
  
• Understands that strong operations and strong sales go hand in hand
  
  

Core Responsibilities

Event & Service Operations

• Act as lead on-site manager for weddings, private events, and special functions
  
  
• Run events from load-in through breakdown with authority and attention to detail
  
  
• Manage timing, guest flow, staffing, and service standards during live events
  
  
• Resolve issues calmly and independently in real time
  
  
• Maintain exceptional guest experience at all times
  
  

Staff Leadership & Management

• Lead, schedule, and oversee front-of-house and event staff
  
  
• Set clear expectations and enforce service and professionalism standards
  
  
• Train, coach, and hold staff accountable
  
  
• Address performance issues directly and professionally
  
  
• Foster a culture of pride, consistency, and teamwork
  
  

Sales, Client Experience & Business Development

• Lead venue tours for prospective clients and serve as a trusted operational expert
  
  
• Confidently discuss food, service, staffing, logistics, and event execution during sales conversations
  
  
• Actively influence booking decisions through leadership presence and credibility
  
  
• Translate client vision into realistic, executable plans that reinforce value
  
  
• Collaborate with the sales team on strategy, follow-up, and conversion
  
  
• Identify opportunities for enhancements, upgrades, and service improvements that increase revenue
  
  
• Maintain continuity between sales, planning, and live event execution
  
  

Facilities & Operational Oversight

• Ensure venue readiness before, during, and after events
  
  
• Coordinate with facilities and maintenance staff
  
  
• Monitor cleanliness, setup quality, and operational efficiency
  
  
• Proactively identify and address operational issues
  
  

Required Experience (Non-Negotiable)

• 10+ years of hospitality management experience
  
  
• Proven experience running events or high-volume service operations
  
  
• Strong knowledge of food service, banquet operations, and guest flow
  
  
• Experience leading teams in fast-paced, high-pressure environments
  
  
• Comfort leading client-facing sales tours and conversations
  
  
• Excellent communication, judgment, and leadership presence
  
  

Schedule & Commitment

• Evenings and weekends required based on event schedule & sales tours
  
  
• Flexible availability is essential
  
  
• This is a hands-on leadership role, not a desk position
  
  

Compensation & Growth

• $75,000 – $90,000 annual salary (commensurate with experience)
  
  
• Significant year-end performance bonus opportunities
  
  
• Long-term growth potential within an established hospitality group
  
  
• Opportunity to make immediate, visible impact
  
  

How to Apply

We are hiring immediately.
Qualified candidates should apply with a resume that clearly reflects hospitality management leadership, event execution, and client-facing experience.

Applicants without substantial hospitality management experience will not be considered.