Front Desk Spa Receptionist
Job Description
Job DescriptionBenefits/Perks
- Competitive Hourly Pay
- Career Growth Opportunities
- Fun and Energetic Environment
- Discount on Products and Services
Job SummaryImmediate part -time front desk receptionist/concierge position available for a friendly, welcoming individual to join our team!
As the receptionist/concierge for our busy spa, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, answer phone calls, handle small admin. duties, as well as attend to the needs of customers throughout their wellness visits. The ideal candidate has a cheerful, eager disposition, excellent communication, and computer skills, and is capable of multitasking. This is a great hands-on opportunity for a organized, efficient person in a healing, professional environment prior customer service/hospitality experience.
Hours needed are Fridays 1pm-close and Mondays 8:30-1pm. Additional hours may be available for flexible individual schedules on Thursdays and/or vacation coverage throughout the summer. Serious Inquiries only.
Job Summary
Immediate front desk receptionist part-time job position availableat Insideout Health & Wellness located in Wenham, Mass. Insideout is a well-established, growing center serving the health and wellness needs of our local community through alternative therapies. We are looking for a team-oriented, organized and eager individual to help with front desk, small administrative duties and office management. The ideal candidate would be computer savvy and have prior customer service/hospitality experience.
Responsibilities
- All front desk duties, office management and providing superior customer service
- Answering phones and booking appointments through our POS system
- Taking payments
- Educating clients and answering questions about treatments, modalities
- Providing any customer service as needed for clients and practitioners
- Maintain the aesthetic of the center in terms of light cleaning (vacuuming/sweeping, dusting, and disinfecting frequently touched surfaces)
- Maintain inventory
- Updating the database and maintaining records
- Running errands
- Expand our presence in the community thru social media marketing
- Assisting with other advertising/marketing avenues
- Problem solving in daily operations
Requirements
- Comfortable working both Independently and as part of a Team
- Social and Positive Attitude
- Outstanding Work Ethic
- Customer Service Experience
- Strong Communication Skills
- Marketing/Sales Experience
- Ability to Multi-task and learn software quickly
- Must be Reliable and Self-motivated
- Like-minded in Living a Healthy Lifestyle
- Must be able to stand for long periods, reach, bend, squat, and use hands and fingers for various duties.
- Must have experience typing efficiently
- Experience in a spa setting or similar business
Qualifications
- Previous marketing/sales experience desired
- Exceptional communication skills
- Familiarity with common computer programs such as the Microsoft Office suite and Adobe suite
- Experience using Booker POS program desired
Responsibilities
- Greet guests as they arrive at the spa
- Answer phone calls and schedule appointments
- Assist with maintaining a clean and inviting environment
- Provide general customer service and attend to the needs of customers throughout their services
Qualifications
- Two or more years of customer service experience is preferred
- Previous experience as a receptionist is preferred
- Excellent communication skills with a focus on customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills